Driftwood Healthcare Center
4109 Emerald St · Torrance, CA · 90503 · 3103714628
99 certified beds For profit - Limited Liability company Chain: Citrus Wellness Centre
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing levels are well below research benchmarks for safe care.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | — | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | — | 0.55–0.75 |
| Weekend hours / resident-day | — | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 2 · $24,349 |
Inspection citations (65 in the current record)
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Potential for harm · D November 25, 2025 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 15, 2025 · Resident Rights
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Potential for harm · D November 25, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected December 15, 2025 · Resident Rights
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Potential for harm · D August 8, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected August 28, 2025 · Resident Rights
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Potential for harm · D August 8, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 28, 2025 · Resident Rights
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Potential for harm · D August 8, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected August 28, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 8, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · D August 8, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 28, 2025 · Pharmacy Service
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Potential for harm · D August 8, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 28, 2025 · Pharmacy Service
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Potential for harm · E August 8, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 28, 2025 · Pharmacy Service
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Potential for harm · E August 8, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 28, 2025 · Nutrition and Dietary
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Potential for harm · E August 8, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · F August 8, 2025
Provide and implement an infection prevention and control program.
Corrected August 28, 2025 · Infection Control
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Potential for harm · D July 7, 2025 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 11, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected July 2, 2025 · Resident Rights
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Potential for harm · D June 11, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected July 2, 2025 · Resident Rights
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Potential for harm · D April 30, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 30, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 6, 2025 · found via complaint
Plan the resident's discharge to meet the resident's goals and needs.
Corrected March 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 26, 2025 · Quality of Life and Care
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Potential for harm · D December 9, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D November 15, 2024 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 3, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 11, 2024 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected November 14, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 19, 2024 | Fine | $22,601 |
| June 20, 2023 | Fine | $1,748 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555114 · certified since March 14, 1979. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.