Dover Center for Health & Rehabilitation

307 Plaza Drive · Dover, NH · 03820 · 6037422676

112 certified beds For profit - Limited Liability company Chain: National Health Care Associates

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 68
Serious harm & abuse 20% 100
Staffing 20% 72
Federal penalties 15% 100
Trend 10% 34
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.523.48 min · 4.1 strong
RN hours / resident-day0.750.55–0.75
Weekend hours / resident-day3.16≈ weekday level
Nursing turnover / year39%median 45%
Fines (3-yr window)none

Inspection citations (15 in the current record)

  • Potential for harm · D May 2, 2025

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected May 23, 2025 · Resident Rights

  • Potential for harm · D May 2, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 6, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 2, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected May 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 2, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 30, 2025 · Quality of Life and Care

  • Potential for harm · D May 2, 2025

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected June 6, 2025 · Pharmacy Service

  • Potential for harm · D May 2, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected May 23, 2025 · Pharmacy Service

  • Potential for harm · D May 2, 2025

    Ensure that residents are free from significant medication errors.

    Corrected May 23, 2025 · Pharmacy Service

  • Potential for harm · D May 2, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected May 22, 2025 · Pharmacy Service

  • Potential for harm · D April 10, 2024

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 12, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 10, 2024

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 16, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D April 10, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 16, 2024 · Quality of Life and Care

  • Potential for harm · D April 10, 2024

    Provide and implement an infection prevention and control program.

    Corrected April 15, 2024 · Infection Control

  • No harm found · B April 10, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected April 15, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D March 10, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected March 31, 2023 · Resident Rights

  • Potential for harm · E March 10, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 31, 2023 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 305018 · certified since June 9, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.