Dove Healthcare - South Eau Claire
3656 Mall Drive · Eau Claire, WI · 54701 · 7155521035
50 certified beds For profit - Limited Liability company Chain: Dove Healthcare
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.37 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.88 | 0.55–0.75 |
| Weekend hours / resident-day | 4.47 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (3 in the current record)
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Actual harm · G April 17, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 14, 2025 · Quality of Life and Care
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Potential for harm · F March 14, 2024
Provide and implement an infection prevention and control program.
Corrected April 14, 2024 · Infection Control
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Potential for harm · F January 26, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 26, 2023 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525701 · certified since October 30, 2009. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.