Dolphin Pointe Health Care Center
5355 Dolphin Point Blvd · Jacksonville, FL · 32211 · 9374348820
146 certified beds For profit - Limited Liability company
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.28 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 3.83 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · D January 30, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected March 13, 2026 · Resident Rights
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Potential for harm · D January 30, 2026
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected March 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 30, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 13, 2026 · Quality of Life and Care
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Potential for harm · F January 30, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 13, 2026 · Nutrition and Dietary
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Potential for harm · D January 30, 2026
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 15, 2024
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 15, 2024 · Resident Rights
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Potential for harm · D February 15, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected March 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D February 15, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · D February 15, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · D February 15, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 15, 2024 · Quality of Life and Care
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Potential for harm · D February 15, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected March 15, 2024 · Pharmacy Service
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Potential for harm · D February 15, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 15, 2024 · Pharmacy Service
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Potential for harm · F February 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 15, 2024 · Nutrition and Dietary
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Potential for harm · D February 15, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 24, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 3, 2022 · Quality of Life and Care
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Potential for harm · D March 24, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 3, 2022 · Pharmacy Service
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Potential for harm · F March 24, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 3, 2022 · Nutrition and Dietary
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Potential for harm · F March 24, 2022
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected May 3, 2022 · Administration
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Potential for harm · D March 24, 2022
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 3, 2022 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 106135 · certified since March 31, 2020. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.