Desert Highlands Care Center
1081 Kathleen Ave · Kingman, AZ · 86401 · 9287535580
120 certified beds For profit - Limited Liability company Chain: Circle B Enterprises
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.97 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.53 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (27 in the current record)
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Potential for harm · D July 31, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 25, 2025 · Quality of Life and Care
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Potential for harm · D April 17, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 25, 2025 · Quality of Life and Care
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Potential for harm · D March 14, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 1, 2025 · Quality of Life and Care
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Potential for harm · D March 14, 2025
Post nurse staffing information every day.
Corrected May 10, 2025 · Nursing and Physician Services
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Potential for harm · D March 14, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 10, 2025 · Pharmacy Service
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Potential for harm · D March 14, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 1, 2025 · Nutrition and Dietary
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Potential for harm · D March 14, 2025
Provide and implement an infection prevention and control program.
Corrected May 1, 2025 · Infection Control
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Potential for harm · D March 14, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 10, 2025 · Nutrition and Dietary
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Potential for harm · D November 21, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 21, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 21, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 22, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 8, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected November 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · E September 8, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · E September 8, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 8, 2023 · Quality of Life and Care
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Potential for harm · E September 8, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 8, 2023 · Quality of Life and Care
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Potential for harm · E September 8, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected November 8, 2023 · Quality of Life and Care
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Potential for harm · E September 8, 2023
Provide and implement an infection prevention and control program.
Corrected November 8, 2023 · Infection Control
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Potential for harm · D July 14, 2022
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected August 15, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 14, 2022
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 15, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 14, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 15, 2022 · Resident Rights
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Potential for harm · D July 14, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 15, 2022 · Quality of Life and Care
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Potential for harm · D July 14, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 15, 2022 · Quality of Life and Care
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Potential for harm · E July 14, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected August 15, 2022 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035169 · certified since May 23, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.