Desert Cove Nursing Center
1750 West Frye Road · Chandler, AZ · 85224 · 4808990641
120 certified beds For profit - Partnership Chain: Life Care Centers of America
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.85 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.44 | 0.55–0.75 |
| Weekend hours / resident-day | 3.55 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (38 in the current record)
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Potential for harm · E April 15, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 18, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 5, 2026 · Quality of Life and Care
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Potential for harm · D December 18, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected March 5, 2026 · Infection Control
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Potential for harm · D November 19, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 20, 2025 · Resident Rights
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Potential for harm · D November 19, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected November 20, 2025 · Nursing and Physician Services
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Potential for harm · D November 19, 2025
Post nurse staffing information every day.
Corrected November 20, 2025 · Nursing and Physician Services
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Potential for harm · D November 19, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected November 20, 2025 · Pharmacy Service
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Potential for harm · D November 19, 2025
Ensure that residents are free from significant medication errors.
Corrected November 20, 2025 · Pharmacy Service
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Potential for harm · D November 19, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected November 20, 2025 · Pharmacy Service
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Potential for harm · D November 19, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · E November 19, 2025
Provide and implement an infection prevention and control program.
Corrected November 20, 2025 · Infection Control
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Potential for harm · D November 19, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 20, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 19, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · D September 19, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 30, 2025 · Quality of Life and Care
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Potential for harm · D July 22, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 24, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 31, 2025 · Quality of Life and Care
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Potential for harm · D January 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 19, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 9, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 9, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 18, 2024 · Resident Rights
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Potential for harm · E February 9, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 18, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 18, 2024 · Quality of Life and Care
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Potential for harm · D February 9, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 15, 2024 · Quality of Life and Care
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Potential for harm · E February 9, 2024
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected April 15, 2024 · Nursing and Physician Services
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Potential for harm · E February 9, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected April 18, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035095 · certified since December 3, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.