Delmar Gardens West
13550 South Outer 40 Road · Town and Country, MO · 63017 · 3148781330
321 certified beds For profit - Corporation Chain: Delmar Gardens
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.59 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 3.43 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | 2 · $22,623 |
Inspection citations (30 in the current record)
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Potential for harm · D April 11, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 13, 2025 · Resident Rights
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Potential for harm · D April 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 13, 2025 · Quality of Life and Care
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Potential for harm · D April 11, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · E April 11, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · E April 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 13, 2025 · Pharmacy Service
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Potential for harm · F April 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 13, 2025 · Nutrition and Dietary
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Potential for harm · E April 11, 2025
Provide and implement an infection prevention and control program.
Corrected May 13, 2025 · Infection Control
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Potential for harm · D April 11, 2025 · found via complaint
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected May 13, 2025 · Quality of Life and Care
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Potential for harm · D October 9, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · D August 21, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 30, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 21, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 30, 2024 · Quality of Life and Care
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Potential for harm · F August 21, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected October 4, 2024 · Environmental
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Potential for harm · D April 29, 2024 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 3, 2024 · Resident Rights
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Potential for harm · D April 29, 2024 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected June 3, 2024 · Quality of Life and Care
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Immediate jeopardy · J April 2, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected March 24, 2024 · Quality of Life and Care
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Potential for harm · E November 17, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 26, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 17, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 26, 2023 · Quality of Life and Care
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Potential for harm · D November 17, 2023
Ensure that residents are free from significant medication errors.
Corrected December 26, 2023 · Pharmacy Service
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Potential for harm · D November 17, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 26, 2023 · Pharmacy Service
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Potential for harm · E November 17, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 26, 2023 · Nutrition and Dietary
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Potential for harm · E November 17, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 26, 2023 · Resident Rights
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Potential for harm · D November 17, 2023 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 26, 2023 · Quality of Life and Care
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Actual harm · G July 21, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E January 15, 2020
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected February 21, 2020 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 2, 2024 | Fine | $14,433 |
| July 21, 2023 | Fine | $8,190 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265105 · certified since February 1, 1972. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.