Deer's Head Center

351 Deer's Head Hospital Road · Salisbury, MD · 21801 · 4105434000

80 certified beds Government - State

Why this verdict

  • Carries CMS’s abuse warning icon.
  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

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Red flags

CMS abuse warning

CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 66
Serious harm & abuse 20% 64
Staffing 20% 94
Federal penalties 15% 67
Trend 10% 78
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day9.473.48 min · 4.1 strong
RN hours / resident-day4.990.55–0.75
Weekend hours / resident-day7.59≈ weekday level
Nursing turnover / year32%median 45%
Fines (3-yr window)1 · $41,265

Inspection citations (19 in the current record)

  • Potential for harm · D December 16, 2025

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected February 12, 2026 · Resident Rights

  • Potential for harm · D December 16, 2025

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected February 12, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D December 16, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected February 12, 2026 · Pharmacy Service

  • Potential for harm · D December 16, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 12, 2026 · Nutrition and Dietary

  • Potential for harm · D December 16, 2025

    Provide and implement an infection prevention and control program.

    Corrected February 12, 2026 · Infection Control

  • Potential for harm · D December 16, 2025

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected February 12, 2026 · Environmental

  • No harm found · B December 16, 2025

    Post nurse staffing information every day.

    Corrected February 12, 2026 · Nursing and Physician Services

  • Actual harm · G July 12, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected September 10, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 12, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected September 10, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 12, 2024 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected September 10, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 12, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected September 10, 2024 · Resident Rights

  • Potential for harm · D July 12, 2024

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected September 10, 2024 · Resident Rights

  • Potential for harm · D July 12, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected September 10, 2024 · Pharmacy Service

  • Potential for harm · D July 12, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected September 10, 2024 · Pharmacy Service

  • Potential for harm · D July 12, 2024

    Provide and implement an infection prevention and control program.

    Corrected September 10, 2024 · Infection Control

  • Potential for harm · D September 5, 2019

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected November 1, 2019 · Resident Rights

  • Potential for harm · D September 5, 2019

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected November 1, 2019 · Resident Rights

  • Potential for harm · D September 5, 2019

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 1, 2019 · Resident Rights

  • Potential for harm · D September 5, 2019

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 1, 2019 · Quality of Life and Care

Federal penalties

DateTypeAmount / length
July 12, 2024Fine$41,265

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215132 · certified since July 28, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.