Crystal Oaks
1500 Calvary Church Road · Festus, MO · 63028 · 6369331818
131 certified beds For profit - Limited Liability company Chain: Shafiq Malik
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 4.12 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 3.50 | ≈ weekday level |
| Nursing turnover / year | 53% | median 45% |
| Fines (3-yr window) | 1 · $165,187 |
Inspection citations (12 in the current record)
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Potential for harm · D December 4, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected January 17, 2026 · Resident Rights
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Potential for harm · D December 4, 2025
Provide and implement an infection prevention and control program.
Corrected January 17, 2026 · Infection Control
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Potential for harm · D August 22, 2024
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected October 4, 2024 · Resident Rights
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Potential for harm · E August 22, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 4, 2024 · Resident Assessment and Care Planning
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Potential for harm · E August 22, 2024
Provide activities to meet all resident's needs.
Corrected October 4, 2024 · Quality of Life and Care
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Potential for harm · F August 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 4, 2024 · Nutrition and Dietary
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Potential for harm · E August 22, 2024
Provide and implement an infection prevention and control program.
Corrected August 23, 2024 · Infection Control
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Potential for harm · E August 22, 2024
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 17, 2024 · Environmental
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No harm found · C August 22, 2024
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected October 4, 2024 · Resident Rights
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Immediate jeopardy · J March 21, 2024 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 19, 2024 · Pharmacy Service
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Potential for harm · F January 27, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 1, 2023 · Nutrition and Dietary
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Potential for harm · F January 27, 2023
Dispose of garbage and refuse properly.
Corrected February 8, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 21, 2024 | Fine | $165,187 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265369 · certified since June 1, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.