Crystal Creek Post-Acute
9289 Branstetter Place · Stockton, CA · 95209 · 2094775252
152 certified beds For profit - Limited Liability company
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.61 | 0.55–0.75 |
| Weekend hours / resident-day | 3.79 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (65 in the current record)
-
Potential for harm · D April 16, 2026 · found via complaint
Ensure each resident receives an accurate assessment.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · D April 16, 2026 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 16, 2026 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Actual harm · G January 30, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 17, 2026 · Quality of Life and Care
-
Potential for harm · D December 19, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 5, 2026 · Resident Rights
-
Potential for harm · E December 19, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected January 5, 2026 · Resident Rights
-
Potential for harm · D December 19, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected January 5, 2026 · Resident Rights
-
Potential for harm · D December 19, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected January 5, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 5, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E December 19, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 5, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E December 19, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected January 5, 2026 · Quality of Life and Care
-
Potential for harm · D December 19, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected January 5, 2026 · Quality of Life and Care
-
Potential for harm · D December 19, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected January 5, 2026 · Quality of Life and Care
-
Potential for harm · D December 19, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected January 5, 2026 · Quality of Life and Care
-
Potential for harm · E December 19, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 5, 2026 · Nutrition and Dietary
-
Potential for harm · D December 19, 2025
Provide and implement an infection prevention and control program.
Corrected January 5, 2026 · Infection Control
-
Potential for harm · E December 19, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 5, 2026 · Infection Control
-
Potential for harm · D November 18, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D November 18, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected November 19, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E September 23, 2025 · found via complaint
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected October 2, 2025 · Infection Control
-
Potential for harm · D April 24, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 23, 2025 · Resident Rights
-
Potential for harm · D January 24, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 24, 2025 · Quality of Life and Care
-
Potential for harm · D November 8, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 8, 2024 · Resident Rights
-
Potential for harm · E November 8, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected December 8, 2024 · Resident Rights
-
Potential for harm · D November 8, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected December 8, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555470 · certified since June 19, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.