Crystal Care of Coal Grove
813 1/2 Marion Pike · Coal Grove, OH · 45638 · 7405320449
57 certified beds For profit - Corporation Chain: Hillstone Healthcare
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 2.95 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 1 · $159,708 |
Inspection citations (25 in the current record)
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Potential for harm · D September 11, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 8, 2025 · Resident Assessment and Care Planning
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Potential for harm · D September 11, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected October 8, 2025 · Quality of Life and Care
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Potential for harm · D September 11, 2025
Provide care or services that was trauma informed and/or culturally competent.
Corrected October 8, 2025 · Quality of Life and Care
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Potential for harm · D September 11, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 8, 2025 · Pharmacy Service
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Potential for harm · D September 11, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 8, 2025 · Pharmacy Service
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Potential for harm · D March 26, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 16, 2024 · Quality of Life and Care
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Potential for harm · D March 26, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 16, 2024 · Nursing and Physician Services
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Immediate jeopardy · J March 4, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 16, 2024 · Quality of Life and Care
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Potential for harm · D October 19, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 19, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 8, 2023 · Quality of Life and Care
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Potential for harm · D October 19, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 8, 2023 · Quality of Life and Care
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Potential for harm · D October 19, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected November 8, 2023 · Quality of Life and Care
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Potential for harm · D October 19, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected November 8, 2023 · Pharmacy Service
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Potential for harm · D October 19, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected November 8, 2023 · Pharmacy Service
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Potential for harm · E October 19, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 8, 2023 · Pharmacy Service
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Potential for harm · E October 19, 2023
Implement a program that monitors antibiotic use.
Corrected November 8, 2023 · Infection Control
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Potential for harm · E October 19, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected November 8, 2023 · Infection Control
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Potential for harm · D December 7, 2021
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 6, 2022 · Quality of Life and Care
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Potential for harm · D December 7, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 6, 2022 · Quality of Life and Care
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Potential for harm · D December 7, 2021
Provide enough food/fluids to maintain a resident's health.
Corrected January 6, 2022 · Quality of Life and Care
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Potential for harm · D December 7, 2021
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 6, 2022 · Pharmacy Service
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Potential for harm · D December 7, 2021
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 6, 2022 · Pharmacy Service
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Potential for harm · D December 7, 2021
Ensure medication error rates are not 5 percent or greater.
Corrected January 6, 2022 · Pharmacy Service
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Potential for harm · D December 7, 2021
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected January 6, 2022 · Nutrition and Dietary
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No harm found · C December 7, 2021
Post nurse staffing information every day.
Corrected January 6, 2022 · Nursing and Physician Services
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 4, 2024 | Fine | $159,708 |
| March 4, 2024 | Payment Denial | 18 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366202 · certified since August 10, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.