Crown Park Rehabilitation and Nursing Center
28 Kellogg Road · Cortland, NY · 13045 · 6077539631
200 certified beds For profit - Partnership Chain: Upstate Services Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.35 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $12,735 |
Inspection citations (25 in the current record)
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Potential for harm · D January 28, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 10, 2026 · Quality of Life and Care
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Actual harm · G September 4, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 30, 2025 · Quality of Life and Care
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Potential for harm · E January 17, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 5, 2025 · Resident Rights
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Potential for harm · E January 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 5, 2025 · Pharmacy Service
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Potential for harm · E January 17, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 5, 2025 · Nutrition and Dietary
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Potential for harm · E January 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 5, 2025 · Nutrition and Dietary
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Potential for harm · E January 17, 2025
Provide and implement an infection prevention and control program.
Corrected March 5, 2025 · Infection Control
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Potential for harm · F January 17, 2025
Keep all essential equipment working safely.
Corrected March 5, 2025 · Environmental
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Potential for harm · E January 17, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 5, 2025 · Resident Rights
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Potential for harm · D January 17, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 5, 2025 · Quality of Life and Care
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Potential for harm · D January 19, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 23, 2023 · Resident Rights
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Potential for harm · E January 19, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 23, 2023 · Resident Rights
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Potential for harm · D January 19, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 23, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 19, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 23, 2023 · Quality of Life and Care
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Potential for harm · D January 19, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 23, 2023 · Pharmacy Service
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Potential for harm · D January 19, 2023
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected February 23, 2023 · Environmental
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Potential for harm · D December 18, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 4, 2020 · Resident Rights
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Potential for harm · D December 18, 2019
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected February 4, 2020 · Resident Rights
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Potential for harm · D December 18, 2019
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected February 4, 2020 · Resident Rights
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Potential for harm · D December 18, 2019
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected February 4, 2020 · Resident Rights
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Potential for harm · D December 18, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 4, 2020 · Quality of Life and Care
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Potential for harm · D December 18, 2019
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 4, 2020 · Nutrition and Dietary
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Potential for harm · D December 18, 2019
Provide or get specialized rehabilitative services as required for a resident.
Corrected February 4, 2020 · Quality of Life and Care
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Potential for harm · D December 18, 2019
Provide and implement an infection prevention and control program.
Corrected February 4, 2020 · Infection Control
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Potential for harm · D December 18, 2019
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected February 4, 2020 · Environmental
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 4, 2025 | Fine | $12,735 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335392 · certified since February 21, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.