Crestwood Manor - 104
1130 Monaco Court · Stockton, CA · 95207 · 2094782060
190 certified beds For profit - Corporation
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 75 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 6.24 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 5.75 | ≈ weekday level |
| Nursing turnover / year | 9% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (34 in the current record)
-
Potential for harm · D April 13, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 13, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 13, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D January 7, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D September 18, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D September 18, 2025 · found via complaint
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected November 16, 2025 · Quality of Life and Care
-
Potential for harm · E April 25, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 8, 2025 · Resident Rights
-
Potential for harm · D April 25, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 8, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 8, 2025 · Quality of Life and Care
-
Potential for harm · E April 25, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected June 8, 2025 · Quality of Life and Care
-
Potential for harm · D April 25, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 8, 2025 · Quality of Life and Care
-
Potential for harm · D April 25, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 8, 2025 · Pharmacy Service
-
Potential for harm · D April 25, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 8, 2025 · Pharmacy Service
-
Potential for harm · D April 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 8, 2025 · Pharmacy Service
-
Potential for harm · E April 25, 2025
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected June 8, 2025 · Nutrition and Dietary
-
Potential for harm · F April 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 8, 2025 · Nutrition and Dietary
-
Potential for harm · E April 25, 2025
Provide and implement an infection prevention and control program.
Corrected June 8, 2025 · Infection Control
-
Potential for harm · D August 20, 2024 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected October 18, 2024 · Resident Rights
-
Potential for harm · D May 23, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 14, 2024 · Resident Rights
-
Potential for harm · D May 23, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected June 14, 2024 · Resident Rights
-
Potential for harm · D May 23, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 14, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 23, 2024
Ensure each resident receives an accurate assessment.
Corrected June 14, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D May 23, 2024
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected June 14, 2024 · Quality of Life and Care
-
Potential for harm · D May 23, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 14, 2024 · Quality of Life and Care
-
Potential for harm · E May 23, 2024
Provide or obtain dental services for each resident.
Corrected June 14, 2024 · Quality of Life and Care
-
Potential for harm · D May 14, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 05A340 · certified since March 1, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.