Crestpark Helena, LLC

116 November Drive · Helena, AR · 72342 · 8703389886

100 certified beds For profit - Limited Liability company Chain: Crestpark

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 69
Serious harm & abuse 20% 100
Staffing 20% 94
Federal penalties 15% 100
Trend 10% 86
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day5.293.48 min · 4.1 strong
RN hours / resident-day0.970.55–0.75
Weekend hours / resident-day4.58≈ weekday level
Nursing turnover / year18%median 45%
Fines (3-yr window)none

Inspection citations (20 in the current record)

  • Potential for harm · D September 5, 2025

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected October 3, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D September 5, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 3, 2025 · Quality of Life and Care

  • Potential for harm · E September 5, 2025

    Provide and implement an infection prevention and control program.

    Corrected October 3, 2025 · Infection Control

  • No harm found · B September 5, 2025

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Corrected October 3, 2025 · Resident Assessment and Care Planning

  • No harm found · C September 5, 2025

    Post nurse staffing information every day.

    Corrected October 3, 2025 · Nursing and Physician Services

  • Potential for harm · E June 6, 2024

    Reasonably accommodate the needs and preferences of each resident.

    Corrected July 5, 2024 · Resident Rights

  • Potential for harm · D June 6, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 5, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E June 6, 2024

    Ensure medication error rates are not 5 percent or greater.

    Corrected July 5, 2024 · Pharmacy Service

  • Potential for harm · E June 6, 2024

    Ensure that residents are free from significant medication errors.

    Corrected July 5, 2024 · Pharmacy Service

  • Potential for harm · D June 6, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 5, 2024 · Pharmacy Service

  • Potential for harm · F June 6, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 5, 2024 · Nutrition and Dietary

  • Potential for harm · E June 6, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected July 5, 2024 · Environmental

  • Potential for harm · D April 13, 2023

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 13, 2023 · Resident Rights

  • Potential for harm · D April 13, 2023

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected May 13, 2023 · Resident Rights

  • Potential for harm · E April 13, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected May 13, 2023 · Resident Rights

  • Potential for harm · D April 13, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 13, 2023 · Quality of Life and Care

  • Potential for harm · E April 13, 2023

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected May 13, 2023 · Administration

  • Potential for harm · E April 13, 2023

    Provide and implement an infection prevention and control program.

    Corrected May 13, 2023 · Infection Control

  • Potential for harm · D April 13, 2023

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected May 13, 2023 · Environmental

  • Potential for harm · E April 13, 2023

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected May 13, 2023 · Environmental

Better-scoring options nearby

No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 045221 · certified since January 1, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.