Creekview Health and Rehabilitation
3300 Broadway Ne · Knoxville, TN · 37917 · 8656867300
91 certified beds For profit - Corporation Chain: The Ensign Group
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.54 | 0.55–0.75 |
| Weekend hours / resident-day | 2.85 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D November 17, 2025
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected December 4, 2025 · Resident Rights
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Potential for harm · D November 17, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected December 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 17, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 17, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 5, 2025 · Pharmacy Service
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Potential for harm · F November 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 5, 2025 · Nutrition and Dietary
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Potential for harm · D November 17, 2025
Provide and implement an infection prevention and control program.
Corrected December 5, 2025 · Infection Control
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Potential for harm · D June 28, 2022
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected July 25, 2022 · Resident Assessment and Care Planning
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Potential for harm · D June 28, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 25, 2022 · Resident Assessment and Care Planning
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Potential for harm · E June 28, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 25, 2022 · Resident Assessment and Care Planning
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Potential for harm · E June 28, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 25, 2022 · Quality of Life and Care
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Potential for harm · D June 28, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 25, 2022 · Quality of Life and Care
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Potential for harm · D June 28, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected July 25, 2022 · Quality of Life and Care
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Potential for harm · F June 28, 2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 25, 2022 · Nursing and Physician Services
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Potential for harm · D June 28, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 25, 2022 · Pharmacy Service
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Potential for harm · D June 28, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected July 25, 2022 · Pharmacy Service
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Potential for harm · F June 28, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 25, 2022 · Nutrition and Dietary
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Potential for harm · D October 22, 2019
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected December 3, 2019 · Resident Assessment and Care Planning
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Potential for harm · D October 22, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 3, 2019 · Resident Assessment and Care Planning
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Potential for harm · D October 22, 2019
Assist a resident in gaining access to vision and hearing services.
Corrected December 3, 2019 · Quality of Life and Care
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Potential for harm · D October 22, 2019
Provide routine and 24-hour emergency dental care for each resident.
Corrected December 3, 2019 · Quality of Life and Care
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Potential for harm · F October 22, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 3, 2019 · Nutrition and Dietary
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Potential for harm · D October 22, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 3, 2019 · Resident Assessment and Care Planning
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Potential for harm · D October 22, 2019
Provide and implement an infection prevention and control program.
Corrected December 3, 2019 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445297 · certified since September 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.