Creekside Center for Rehabilitation and Healing
306 W Due West Avenue · Madison, TN · 37115 · 6156124499
139 certified beds For profit - Limited Liability company Chain: Carerite Centers
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Cleaner inspection record than most facilities nationally.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
66% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.58 | 0.55–0.75 |
| Weekend hours / resident-day | 2.89 | ≈ weekday level |
| Nursing turnover / year | 66% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (8 in the current record)
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Potential for harm · D July 12, 2023 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected August 17, 2023 · Resident Rights
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Potential for harm · D July 12, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected August 17, 2023 · Resident Rights
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Potential for harm · D July 12, 2023 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 17, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 23, 2019 · Quality of Life and Care
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Potential for harm · D May 16, 2018
Ensure each resident receives an accurate assessment.
Corrected May 16, 2018 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2018
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 25, 2018 · Quality of Life and Care
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Potential for harm · D May 16, 2018
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 25, 2018 · Pharmacy Service
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Potential for harm · D May 16, 2018
Provide and implement an infection prevention and control program.
Corrected May 25, 2018 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 445516 · certified since January 15, 2014. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.