Covenant Home

5919 Magazine Street · New Orleans, LA · 70115 · 5048976216

96 certified beds Non profit - Church related

  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Total nurse staffing below 3.0 hours per resident-day

2.96 reported hours vs the 3.48 minimum CMS's own staffing study recommends.

Score breakdown

Inspection record 30% of score 60
Serious harm & abuse 20% 100
Staffing 20% 55
Federal penalties 15% 100
Trend 10% 52
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 2 of 5

Total nurse hours / resident-day2.963.48 min · 4.1 strong
RN hours / resident-day0.360.55–0.75
Weekend hours / resident-day2.66≈ weekday level
Nursing turnover / year29%median 45%
Fines (3-yr window)none

Inspection citations (22 in the current record)

  • Potential for harm · D May 21, 2025

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected July 5, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 21, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 5, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 21, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected July 5, 2025 · Quality of Life and Care

  • Potential for harm · E May 21, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected July 5, 2025 · Pharmacy Service

  • Potential for harm · E May 21, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected July 5, 2025 · Pharmacy Service

  • Potential for harm · E May 21, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 5, 2025 · Nutrition and Dietary

  • Potential for harm · D May 21, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected July 5, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 21, 2025

    Provide and implement an infection prevention and control program.

    Corrected July 5, 2025 · Infection Control

  • Potential for harm · D November 7, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected December 22, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D November 7, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 22, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 20, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 18, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 21, 2024

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected July 5, 2024 · Resident Rights

  • Potential for harm · D May 21, 2024

    Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.

    Corrected July 5, 2024 · Resident Rights

  • Potential for harm · E May 21, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected July 5, 2024 · Nutrition and Dietary

  • Potential for harm · E May 21, 2024

    Dispose of garbage and refuse properly.

    Corrected July 5, 2024 · Nutrition and Dietary

  • Potential for harm · E June 29, 2023

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected August 12, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 29, 2023

    Post nurse staffing information every day.

    Corrected July 18, 2023 · Nursing and Physician Services

  • Potential for harm · D June 29, 2023

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected June 30, 2023 · Pharmacy Service

  • Potential for harm · D June 29, 2023

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Corrected August 6, 2023 · Nutrition and Dietary

  • Potential for harm · D June 29, 2023

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected August 6, 2023 · Nutrition and Dietary

  • Potential for harm · E June 29, 2023

    Provide and implement an infection prevention and control program.

    Corrected August 10, 2023 · Infection Control

  • Potential for harm · D June 29, 2023

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected July 20, 2023 · Environmental

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 195614 · certified since November 20, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.