Courtland, LLC
7920 Scotts Level Road · Baltimore, MD · 21208 · 4105213600
151 certified beds For profit - Corporation Chain: Future Care/Lifebridge Health
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.75 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.00 | 0.55–0.75 |
| Weekend hours / resident-day | 3.30 | ≈ weekday level |
| Nursing turnover / year | 44% | median 45% |
| Fines (3-yr window) | 1 · $20,251 |
Inspection citations (74 in the current record)
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Immediate jeopardy · K July 24, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 4, 2025 · Environmental
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Potential for harm · D July 24, 2025
Give the resident's representative the ability to exercise the resident's rights.
Corrected September 4, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected September 4, 2025 · Resident Rights
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Potential for harm · D July 24, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected September 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 24, 2025
Respond appropriately to all alleged violations.
Corrected September 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 24, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 24, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 4, 2025 · Quality of Life and Care
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Potential for harm · D July 24, 2025
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected September 4, 2025 · Nursing and Physician Services
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Potential for harm · D July 24, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 4, 2025 · Pharmacy Service
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Potential for harm · D July 24, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected September 4, 2025 · Nutrition and Dietary
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Potential for harm · D July 24, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 24, 2025
Provide and implement an infection prevention and control program.
Corrected September 4, 2025 · Infection Control
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Potential for harm · D July 24, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected September 4, 2025 · Infection Control
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Potential for harm · D July 24, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 4, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 24, 2025 · found via complaint
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 4, 2025 · Resident Rights
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Potential for harm · D July 24, 2025 · found via complaint
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Corrected September 4, 2025 · Nursing and Physician Services
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Potential for harm · E February 16, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 2, 2023 · Resident Rights
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Potential for harm · D February 16, 2023
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 2, 2023 · Resident Rights
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Potential for harm · D February 16, 2023
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected April 2, 2023 · Resident Rights
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Potential for harm · D February 16, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 2, 2023 · Resident Rights
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Potential for harm · D February 16, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 2, 2023 · Resident Rights
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Potential for harm · D February 16, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 26, 2020 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 16, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 2, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 16, 2023
Ensure each resident receives an accurate assessment.
Corrected April 2, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 16, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 2, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 24, 2025 | Fine | $20,251 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215128 · certified since October 27, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.