Country Hills Post Acute
1580 Broadway · El Cajon, CA · 92021 · 6194418745
305 certified beds For profit - Limited Liability company Chain: Pacs Group
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$113,960 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.24 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.80 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.24 | 0.55–0.75 |
| Weekend hours / resident-day | 3.51 | ≈ weekday level |
| Nursing turnover / year | 59% | median 45% |
| Fines (3-yr window) | 1 · $113,960 |
Inspection citations (72 in the current record)
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Potential for harm · D April 23, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected April 24, 2026 · Infection Control
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Potential for harm · D March 19, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 15, 2026 · Quality of Life and Care
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Immediate jeopardy · J March 18, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 14, 2026 · Pharmacy Service
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Potential for harm · D March 18, 2026 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected April 15, 2026 · Resident Rights
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Potential for harm · D March 18, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 14, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 3, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 17, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 17, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected March 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 27, 2025 · found via complaint
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Corrected September 26, 2025 · Resident Rights
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Potential for harm · D July 29, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · D July 29, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · D July 29, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 5, 2025 · Pharmacy Service
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Potential for harm · D July 29, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · E June 10, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected July 10, 2025 · Resident Rights
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Potential for harm · D April 7, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected May 6, 2025 · Nursing and Physician Services
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Potential for harm · D April 7, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 6, 2025 · Pharmacy Service
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Potential for harm · D April 7, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 6, 2025 · Pharmacy Service
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Potential for harm · E March 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 13, 2025 · Resident Rights
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Potential for harm · D March 14, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 13, 2025 · Resident Rights
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Potential for harm · D March 14, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 13, 2025 · Resident Rights
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Potential for harm · D March 14, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 13, 2025 · Resident Rights
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Potential for harm · D March 14, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 14, 2025
Ensure each resident receives an accurate assessment.
Corrected April 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 14, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 14, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 14, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected April 13, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 17, 2026 | Fine | $113,960 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555431 · certified since July 3, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.