Country Gardens Health and Rehabilitation Center
2045 Grand Army Highway · Swansea, MA · 02777 · 5083799700
86 certified beds For profit - Limited Liability company Chain: Alpha SNF Ma
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.28 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.09 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 4 · $24,635 |
Inspection citations (59 in the current record)
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Potential for harm · D September 10, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 16, 2025 · Resident Rights
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Potential for harm · D September 10, 2025 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected October 16, 2025 · Nutrition and Dietary
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Potential for harm · D September 10, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 23, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected July 21, 2025 · Resident Rights
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Potential for harm · D June 23, 2025
Keep residents' personal and medical records private and confidential.
Corrected July 21, 2025 · Resident Rights
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Potential for harm · D June 23, 2025
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected July 21, 2025 · Resident Rights
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Potential for harm · D June 23, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 23, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 23, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 21, 2025 · Quality of Life and Care
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Potential for harm · D June 23, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 21, 2025 · Quality of Life and Care
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Potential for harm · D June 23, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected July 21, 2025 · Pharmacy Service
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Potential for harm · E June 23, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · F June 23, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected July 21, 2025 · Administration
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Potential for harm · E June 23, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected July 21, 2025 · Administration
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Potential for harm · F June 23, 2025
Provide and implement an infection prevention and control program.
Corrected July 21, 2025 · Infection Control
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Potential for harm · E June 23, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected July 21, 2025 · Infection Control
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Potential for harm · D April 22, 2025 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 7, 2025 · Resident Rights
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Potential for harm · E July 1, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected August 9, 2024 · Resident Rights
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Potential for harm · D July 1, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 10, 2024 · Resident Rights
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Potential for harm · E July 1, 2024
Keep residents' personal and medical records private and confidential.
Corrected September 10, 2024 · Resident Rights
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Potential for harm · D July 1, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected August 9, 2024 · Resident Assessment and Care Planning
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Potential for harm · E July 1, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · E July 1, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected September 10, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 1, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected August 9, 2024 · Resident Assessment and Care Planning
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Potential for harm · E July 1, 2024
Provide activities to meet all resident's needs.
Corrected August 9, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 1, 2024 | Fine | $15,139 |
| February 20, 2024 | Fine | $2,659 |
| February 12, 2024 | Fine | $2,279 |
| January 22, 2024 | Fine | $4,558 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225185 · certified since February 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.