Cottage Crest Post Acute
12350 Rosecrans · Norwalk, CA · 90650 · 5629216624
59 certified beds For profit - Limited Liability company Chain: David Johnson
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.50 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.64 | 0.55–0.75 |
| Weekend hours / resident-day | 3.96 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | 3 · $66,245 |
Inspection citations (66 in the current record)
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Potential for harm · D March 16, 2026 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected March 24, 2026 · Resident Rights
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Potential for harm · D February 24, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 17, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 24, 2026 · found via complaint
Provide activities to meet all resident's needs.
Corrected March 17, 2026 · Quality of Life and Care
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Potential for harm · D February 24, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 17, 2026 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected June 20, 2025 · Resident Rights
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Potential for harm · E May 30, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 30, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 20, 2025 · Quality of Life and Care
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Potential for harm · D May 30, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · D May 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 20, 2025 · Pharmacy Service
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Potential for harm · E May 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 20, 2025 · Nutrition and Dietary
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Potential for harm · E May 30, 2025
Implement a program that monitors antibiotic use.
Corrected June 20, 2025 · Infection Control
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Potential for harm · E May 30, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 20, 2025 · Infection Control
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No harm found · B May 30, 2025
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Corrected June 20, 2025 · Environmental
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Potential for harm · D February 10, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected February 27, 2025 · Resident Rights
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Potential for harm · D December 10, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 11, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected November 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 11, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected November 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D October 11, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 1, 2024 · Quality of Life and Care
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Immediate jeopardy · K June 11, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected July 8, 2024 · Pharmacy Service
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Potential for harm · E June 11, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 8, 2024 · Resident Rights
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Potential for harm · D June 11, 2024
Assess the resident when there is a significant change in condition
Corrected July 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · E June 11, 2024
Ensure each resident receives an accurate assessment.
Corrected July 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 11, 2024
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected July 8, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 11, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 8, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 11, 2024 | Fine | $42,354 |
| January 9, 2024 | Fine | $16,445 |
| October 9, 2023 | Fine | $7,446 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055758 · certified since October 1, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.