Cooperstown Center for Rehabilitation and Nursing
128 Phoenix Mills Cross Road · Cooperstown, NY · 13326 · 6075442600
174 certified beds For profit - Limited Liability company Chain: Centers Health Care
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
65% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.25 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.48 | 0.55–0.75 |
| Weekend hours / resident-day | 2.86 | ≈ weekday level |
| Nursing turnover / year | 65% | median 45% |
| Fines (3-yr window) | 1 · $10,065 |
Inspection citations (37 in the current record)
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Potential for harm · E May 2, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 29, 2024 · Pharmacy Service
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Potential for harm · D May 2, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 22, 2024 · Nutrition and Dietary
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Potential for harm · D May 2, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 2, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 29, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 2, 2024 · found via complaint
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Corrected June 4, 2024 · Resident Rights
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Potential for harm · E May 2, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 30, 2024 · Nursing and Physician Services
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Potential for harm · D December 27, 2023 · found via complaint
Provide care by qualified persons according to each resident's written plan of care.
Corrected January 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 27, 2023 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected February 8, 2024 · Nursing and Physician Services
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Immediate jeopardy · J June 28, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 23, 2023 · Quality of Life and Care
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Potential for harm · D June 23, 2023 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected August 8, 2023 · Resident Rights
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Potential for harm · D June 23, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 8, 2023 · Resident Assessment and Care Planning
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Potential for harm · D March 8, 2022
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 14, 2022 · Resident Rights
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Potential for harm · E March 8, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 22, 2022 · Resident Rights
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Potential for harm · E March 8, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 14, 2022 · Resident Assessment and Care Planning
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Potential for harm · D March 8, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 14, 2022 · Quality of Life and Care
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Potential for harm · D March 8, 2022
Provide enough food/fluids to maintain a resident's health.
Corrected April 14, 2022 · Quality of Life and Care
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Potential for harm · D March 8, 2022
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 14, 2022 · Quality of Life and Care
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Potential for harm · E March 8, 2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 14, 2022 · Nursing and Physician Services
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Potential for harm · D March 8, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 14, 2022 · Pharmacy Service
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Potential for harm · D March 8, 2022
Ensure that residents are free from significant medication errors.
Corrected April 14, 2022 · Pharmacy Service
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Potential for harm · D March 8, 2022
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected April 13, 2022 · Administration
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Potential for harm · D March 8, 2022
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 14, 2022 · Nutrition and Dietary
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Potential for harm · E March 8, 2022
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected April 14, 2022 · Nutrition and Dietary
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Potential for harm · E March 8, 2022
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 22, 2022 · Nutrition and Dietary
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Potential for harm · D March 8, 2022
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected April 18, 2022 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 23, 2023 | Fine | $10,065 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335412 · certified since June 1, 1974. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.