Conway Lakes Health & Rehabilitation Center

5201 Curry Ford Road · Orlando, FL · 32812 · 4073848838

120 certified beds For profit - Partnership Chain: Clear Choice Healthcare

Why this verdict

  • Federal penalties on record: $94,672 in fines in the last 24 months.
  • Inspection results have improved across recent cycles.

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Red flags

2 immediate-jeopardy citations in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

$94,672 in federal fines in the last 24 months

6 fines — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 45
Serious harm & abuse 20% 72
Staffing 20% 76
Federal penalties 15% 9
Trend 10% 89
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.043.48 min · 4.1 strong
RN hours / resident-day0.710.55–0.75
Weekend hours / resident-day3.70≈ weekday level
Nursing turnover / year51%median 45%
Fines (3-yr window)6 · $94,672

Inspection citations (31 in the current record)

  • Potential for harm · D September 11, 2025

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected October 8, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D September 11, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected October 8, 2025 · Pharmacy Service

  • Potential for harm · E September 11, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 8, 2025 · Nutrition and Dietary

  • Potential for harm · D September 11, 2025

    Provide and implement an infection prevention and control program.

    Corrected October 8, 2025 · Infection Control

  • Potential for harm · D July 2, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected July 31, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D July 2, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 31, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D July 2, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 31, 2025 · Quality of Life and Care

  • Potential for harm · D July 2, 2025 · found via complaint

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected July 31, 2025 · Nursing and Physician Services

  • Potential for harm · D July 2, 2025 · found via complaint

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Corrected July 31, 2025 · Administration

  • Potential for harm · D June 10, 2025 · found via complaint

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected June 28, 2025 · Quality of Life and Care

  • Immediate jeopardy · J February 1, 2025 · found via complaint

    Respond appropriately to all alleged violations.

    Corrected March 1, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J February 1, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 1, 2025 · Quality of Life and Care

  • Potential for harm · D February 1, 2025 · found via complaint

    Ensure each resident receives an accurate assessment.

    Corrected March 1, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 1, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected March 1, 2025 · Resident Assessment and Care Planning

  • Potential for harm · F February 1, 2025 · found via complaint

    Have a Compliance and Ethics Program.

    Corrected March 1, 2025 · Administration

  • Actual harm · G August 22, 2024 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected September 22, 2024 · Quality of Life and Care

  • Potential for harm · D August 22, 2024 · found via complaint

    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Corrected September 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E August 22, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected September 22, 2024 · Infection Control

  • Potential for harm · D May 16, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 16, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 16, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 16, 2024 · Quality of Life and Care

  • Potential for harm · D May 16, 2024

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Corrected June 16, 2024 · Quality of Life and Care

  • Potential for harm · D February 9, 2023

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected March 16, 2023 · Resident Rights

  • Potential for harm · D February 9, 2023

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Corrected March 16, 2023 · Resident Rights

  • Potential for harm · D February 9, 2023

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected March 16, 2023 · Resident Rights

  • Potential for harm · D February 9, 2023

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected March 16, 2023 · Resident Assessment and Care Planning

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
June 10, 2025Fine$4,147
June 10, 2025Fine$4,147
June 10, 2025Fine$6,227
February 1, 2025Fine$61,636
August 22, 2024Fine$6,180
August 22, 2024Fine$12,335

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105754 · certified since December 23, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.