Continuing Healthcare of Toledo
4420 South Avenue · Toledo, OH · 43615 · 4195314201
75 certified beds For profit - Limited Liability company Chain: Divine Healthcare Management
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.30 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.40 | 0.55–0.75 |
| Weekend hours / resident-day | 3.02 | ≈ weekday level |
| Nursing turnover / year | 37% | median 45% |
| Fines (3-yr window) | 1 · $21,598 |
Inspection citations (61 in the current record)
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Potential for harm · D April 29, 2026 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 29, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · D April 29, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · D September 30, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected October 8, 2025 · Quality of Life and Care
-
Potential for harm · D September 30, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected October 8, 2025 · Environmental
-
Potential for harm · D August 28, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 30, 2025 · Quality of Life and Care
-
Potential for harm · D July 30, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 14, 2025 · Resident Rights
-
Potential for harm · F July 30, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected August 14, 2025 · Nutrition and Dietary
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Potential for harm · F July 30, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected August 14, 2025 · Environmental
-
Potential for harm · D November 5, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 14, 2024 · Quality of Life and Care
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Potential for harm · D November 5, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected November 14, 2024 · Quality of Life and Care
-
Actual harm · G August 15, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 12, 2024 · Quality of Life and Care
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Potential for harm · E August 15, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 12, 2024 · Resident Rights
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Potential for harm · D August 15, 2024
Ensure each resident receives an accurate assessment.
Corrected September 12, 2024 · Resident Assessment and Care Planning
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Potential for harm · D August 15, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 12, 2024 · Quality of Life and Care
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Potential for harm · D August 15, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 12, 2024 · Quality of Life and Care
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Potential for harm · D August 15, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 12, 2024 · Quality of Life and Care
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Potential for harm · D August 15, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 12, 2024 · Quality of Life and Care
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Potential for harm · E August 15, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 12, 2024 · Nutrition and Dietary
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Potential for harm · F August 15, 2024
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected September 12, 2024 · Administration
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Potential for harm · D August 15, 2024
Provide and implement an infection prevention and control program.
Corrected September 12, 2024 · Infection Control
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Potential for harm · D August 15, 2024
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected September 12, 2024 · Infection Control
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Potential for harm · D August 15, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected September 12, 2024 · Environmental
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No harm found · C August 15, 2024
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected September 12, 2024 · Nursing and Physician Services
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Potential for harm · D August 2, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected August 31, 2022 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 15, 2024 | Fine | $21,598 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 365488 · certified since May 9, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.