Continental Nursing & Rehab Center
5336 North Western Avenue · Chicago, IL · 60625 · 7732715600
208 certified beds For profit - Corporation Chain: Infinity Healthcare Consulting
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $215,756 in fines in the last 24 months.
- 8 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
4 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$215,756 in federal fines in the last 24 months
4 fines — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.92 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.92 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 2.56 | ≈ weekday level |
| Nursing turnover / year | 34% | median 45% |
| Fines (3-yr window) | 14 · $293,598 |
Inspection citations (98 in the current record)
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Potential for harm · D January 2, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 9, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 2, 2026 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 9, 2026 · Quality of Life and Care
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Potential for harm · D January 2, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 9, 2026 · Quality of Life and Care
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Potential for harm · D January 2, 2026 · found via complaint
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected January 9, 2026 · Nutrition and Dietary
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Potential for harm · D September 29, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 8, 2025 · Quality of Life and Care
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Potential for harm · F September 29, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected October 8, 2025 · Nutrition and Dietary
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Potential for harm · E August 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 5, 2025 · Quality of Life and Care
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Actual harm · G July 7, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 27, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 9, 2025 · Pharmacy Service
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Potential for harm · D June 20, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 9, 2025 · Pharmacy Service
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Potential for harm · F June 20, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected June 30, 2025 · Environmental
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Potential for harm · D June 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 26, 2025 · Quality of Life and Care
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Actual harm · G May 30, 2025
Provide routine and 24-hour emergency dental care for each resident.
Corrected June 18, 2025 · Quality of Life and Care
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Potential for harm · D May 30, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 18, 2025 · Resident Rights
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Potential for harm · D May 30, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 18, 2025 · Resident Rights
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Potential for harm · D May 30, 2025
Ensure each resident receives an accurate assessment.
Corrected June 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 30, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 18, 2025 · Quality of Life and Care
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Potential for harm · D May 30, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 26, 2025 · Quality of Life and Care
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Potential for harm · E May 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 18, 2025 · Pharmacy Service
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Potential for harm · E May 30, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected June 18, 2025 · Nutrition and Dietary
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Potential for harm · F May 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 18, 2025 · Nutrition and Dietary
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Potential for harm · E May 30, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 9, 2025 · Pharmacy Service
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Potential for harm · E May 30, 2025 · found via complaint
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected June 18, 2025 · Nutrition and Dietary
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Potential for harm · D May 13, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 16, 2025 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 30, 2025 | Fine | $66,248 |
| May 30, 2025 | Payment Denial | 18 days |
| February 26, 2025 | Fine | $91,936 |
| January 9, 2025 | Fine | $27,002 |
| August 9, 2024 | Fine | $30,570 |
| January 18, 2024 | Fine | $17,114 |
| September 5, 2023 | Fine | $4,587 |
| August 28, 2023 | Fine | $4,587 |
| August 21, 2023 | Fine | $4,587 |
| August 14, 2023 | Fine | $4,587 |
| August 7, 2023 | Fine | $4,587 |
| July 17, 2023 | Fine | $13,762 |
| June 26, 2023 | Fine | $4,587 |
| June 23, 2023 | Fine | $14,857 |
| June 20, 2023 | Fine | $4,587 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145730 · certified since July 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.