Concordia at Arbutus Park

207 Ottawa Street · Johnstown, PA · 15904 · 8142668621

141 certified beds Non profit - Corporation Part of a CCRC

Why this verdict

  • 3 citations involved actual harm to residents.
  • Inspection results have improved across recent cycles.

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Red flags

1 abuse-related citation at the actual-harm level

Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.

Score breakdown

Inspection record 30% of score 55
Serious harm & abuse 20% 72
Staffing 20% 72
Federal penalties 15% 51
Trend 10% 88
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.643.48 min · 4.1 strong
RN hours / resident-day0.700.55–0.75
Weekend hours / resident-day3.38≈ weekday level
Nursing turnover / year45%median 45%
Fines (3-yr window)3 · $16,800

Inspection citations (27 in the current record)

  • Potential for harm · D April 8, 2026 · found via complaint

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected May 8, 2026 · Resident Rights

  • Potential for harm · D August 21, 2025

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 21, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 26, 2025 · Quality of Life and Care

  • Potential for harm · D August 21, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected September 26, 2025 · Quality of Life and Care

  • Potential for harm · D August 21, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected September 26, 2025 · Nutrition and Dietary

  • Potential for harm · D August 21, 2025

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Corrected September 26, 2025 · Nursing and Physician Services

  • Potential for harm · D July 1, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected September 26, 2025 · Quality of Life and Care

  • Potential for harm · E April 9, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 2, 2025 · Quality of Life and Care

  • Potential for harm · D September 19, 2024

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected November 8, 2024 · Resident Rights

  • Potential for harm · E September 19, 2024

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 8, 2024 · Resident Rights

  • Potential for harm · D September 19, 2024

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected November 8, 2024 · Resident Rights

  • Potential for harm · D September 19, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected November 8, 2024 · Resident Rights

  • Potential for harm · D September 19, 2024

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected November 8, 2024 · Resident Rights

  • Potential for harm · D September 19, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected November 8, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 19, 2024

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected November 8, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 19, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected November 8, 2024 · Quality of Life and Care

  • Potential for harm · D September 19, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 8, 2024 · Pharmacy Service

  • Potential for harm · E September 19, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 8, 2024 · Nutrition and Dietary

  • Potential for harm · D September 19, 2024

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected November 8, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D September 19, 2024

    Provide and implement an infection prevention and control program.

    Corrected November 8, 2024 · Infection Control

  • Potential for harm · D September 19, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected November 8, 2024 · Environmental

  • Actual harm · G March 14, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected March 8, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G March 14, 2024 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected March 8, 2024 · Resident Assessment and Care Planning

  • Actual harm · G March 14, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 8, 2024 · Quality of Life and Care

  • Potential for harm · D October 19, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 6, 2023 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
March 14, 2024Fine$5,600
March 14, 2024Fine$5,600
March 14, 2024Fine$5,600

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 396069 · certified since January 17, 2000. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.