Complete Care at West Caldwell LLC
165 Fairfield Ave · West Caldwell, NJ · 07006 · 9732261100
180 certified beds For profit - Limited Liability company Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.66 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.57 | 0.55–0.75 |
| Weekend hours / resident-day | 3.33 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (9 in the current record)
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Potential for harm · D November 26, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 21, 2025
Ensure each resident receives an accurate assessment.
Corrected April 10, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 21, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected April 10, 2025 · Quality of Life and Care
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Potential for harm · D March 21, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 10, 2025 · Pharmacy Service
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Potential for harm · F March 21, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected April 10, 2025 · Administration
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Potential for harm · F March 21, 2025
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Corrected April 10, 2025 · Administration
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Potential for harm · E March 21, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 10, 2025 · Quality of Life and Care
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Potential for harm · D October 30, 2020
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected November 13, 2020 · Resident Assessment and Care Planning
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Potential for harm · D October 30, 2020
Provide and implement an infection prevention and control program.
Corrected November 13, 2020 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315247 · certified since October 1, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.