Complete Care at Wayne Hills Rehab & Resp Center
130 Terhune Drive · Wayne, NJ · 07470 · 9738394500
120 certified beds For profit - Limited Liability company Chain: Complete Care
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $97,464 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$97,464 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.47 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | 39% | median 45% |
| Fines (3-yr window) | 2 · $97,464 |
Inspection citations (34 in the current record)
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Actual harm · G January 29, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 30, 2026 · Quality of Life and Care
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Potential for harm · D January 29, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected January 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 29, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 30, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 11, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 9, 2026 · Quality of Life and Care
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Potential for harm · D December 11, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 9, 2026 · Quality of Life and Care
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Potential for harm · D December 3, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected December 26, 2025 · Resident Rights
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Potential for harm · D December 3, 2025
Ensure each resident receives an accurate assessment.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 26, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 13, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 3, 2025
Provide activities to meet all resident's needs.
Corrected January 13, 2026 · Quality of Life and Care
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Potential for harm · D December 3, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · D December 3, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected December 26, 2025 · Quality of Life and Care
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Potential for harm · E December 3, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 13, 2026 · Nutrition and Dietary
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Potential for harm · D December 3, 2025
Provide and implement an infection prevention and control program.
Corrected December 26, 2025 · Infection Control
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No harm found · C December 3, 2025
Post nurse staffing information every day.
Corrected December 26, 2025 · Nursing and Physician Services
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Immediate jeopardy · J July 18, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 25, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 10, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 10, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 24, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected July 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2024
Ensure each resident receives an accurate assessment.
Corrected July 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 24, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 7, 2024 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 11, 2025 | Fine | $62,100 |
| July 18, 2025 | Fine | $35,364 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315110 · certified since September 23, 1969. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.