Complete Care at Summit Ridge
20 Summit Street · West Orange, NJ · 07052 · 9737362000
152 certified beds For profit - Limited Liability company Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.79 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Potential for harm · D November 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 20, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 3, 2025 · Quality of Life and Care
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Potential for harm · D November 20, 2025 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 3, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 10, 2025 · Resident Rights
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Potential for harm · D May 27, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected June 10, 2025 · Resident Rights
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Potential for harm · D May 27, 2025
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected June 10, 2025 · Resident Rights
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Potential for harm · D May 27, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 10, 2025 · Resident Rights
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Potential for harm · D May 27, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 10, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 10, 2025 · Pharmacy Service
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Potential for harm · D May 27, 2025
Provide and implement an infection prevention and control program.
Corrected June 10, 2025 · Infection Control
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Potential for harm · D May 27, 2025
Keep all essential equipment working safely.
Corrected June 10, 2025 · Environmental
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Potential for harm · E April 4, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 19, 2023 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 19, 2023 · Quality of Life and Care
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Potential for harm · D April 4, 2023
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected April 19, 2023 · Quality of Life and Care
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Potential for harm · D April 4, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 19, 2023 · Quality of Life and Care
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Potential for harm · F April 4, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 19, 2023 · Pharmacy Service
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Potential for harm · D April 4, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected April 19, 2023 · Pharmacy Service
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Potential for harm · D April 4, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 19, 2023 · Nutrition and Dietary
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Potential for harm · D April 4, 2023
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected April 19, 2023 · Nutrition and Dietary
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Potential for harm · E April 4, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 12, 2023 · Nutrition and Dietary
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Potential for harm · D April 4, 2023
Dispose of garbage and refuse properly.
Corrected April 12, 2023 · Nutrition and Dietary
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Potential for harm · D April 4, 2023
Provide and implement an infection prevention and control program.
Corrected April 19, 2023 · Infection Control
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Potential for harm · E April 4, 2023
Perform COVID19 testing on residents and staff.
Corrected April 19, 2023 · Infection Control
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Potential for harm · E April 4, 2023
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 10, 2023 · Environmental
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Potential for harm · D March 29, 2021
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 19, 2021 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315038 · certified since July 1, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.