Complete Care at Shorrock
75 Old Toms River Road · Brick, NJ · 08723 · 7324511000
180 certified beds For profit - Limited Liability company Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.13 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.34 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.13 | 0.55–0.75 |
| Weekend hours / resident-day | 3.16 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Potential for harm · D January 8, 2026
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 25, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 25, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2026
Respond appropriately to all alleged violations.
Corrected February 25, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 8, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected February 25, 2026 · Resident Rights
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Potential for harm · D January 8, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected February 25, 2026 · Resident Assessment and Care Planning
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Potential for harm · D January 8, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected February 25, 2026 · Quality of Life and Care
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Potential for harm · D May 29, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 29, 2024
Respond appropriately to all alleged violations.
Corrected July 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E May 29, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 10, 2024 · Quality of Life and Care
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Potential for harm · E May 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 10, 2024 · Nutrition and Dietary
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Potential for harm · E May 29, 2024
Dispose of garbage and refuse properly.
Corrected July 10, 2024 · Nutrition and Dietary
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Potential for harm · E May 29, 2024
Provide and implement an infection prevention and control program.
Corrected July 10, 2024 · Infection Control
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Potential for harm · E May 29, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 10, 2024 · Quality of Life and Care
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Potential for harm · D May 29, 2024 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected July 10, 2024 · Nursing and Physician Services
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Potential for harm · D May 29, 2024 · found via complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected July 10, 2024 · Nursing and Physician Services
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Potential for harm · E May 29, 2024 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected July 10, 2024 · Nursing and Physician Services
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Immediate jeopardy · L May 10, 2022
Perform COVID19 testing on residents and staff.
Corrected June 13, 2022 · Infection Control
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Potential for harm · E May 10, 2022
Reasonably accommodate the needs and preferences of each resident.
Corrected June 13, 2022 · Resident Rights
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Potential for harm · E May 10, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · F May 10, 2022
Provide and implement an infection prevention and control program.
Corrected June 22, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315453 · certified since June 10, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.