Complete Care at Monmouth, LLC
229 Bath Avenue · Long Branch, NJ · 07740 · 7322294300
120 certified beds For profit - Limited Liability company Chain: Complete Care
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.73 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 3.63 | ≈ weekday level |
| Nursing turnover / year | 58% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D April 15, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 24, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 27, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 28, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 12, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 17, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 12, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 12, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 12, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · E December 12, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 17, 2025 · Pharmacy Service
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Potential for harm · D December 12, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 17, 2025 · Pharmacy Service
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Potential for harm · D December 12, 2024
Provide or obtain dental services for each resident.
Corrected January 17, 2025 · Quality of Life and Care
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Potential for harm · D December 12, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 17, 2025 · Resident Rights
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Potential for harm · D December 12, 2024 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 17, 2025 · Resident Assessment and Care Planning
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Potential for harm · F December 12, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 17, 2025 · Nutrition and Dietary
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Potential for harm · D December 12, 2024 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected January 17, 2025 · Resident Rights
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Potential for harm · D November 16, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 31, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 16, 2023
Respond appropriately to all alleged violations.
Corrected December 31, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 16, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 31, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 16, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 31, 2023 · Quality of Life and Care
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Potential for harm · F November 16, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 31, 2023 · Nutrition and Dietary
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Potential for harm · D November 16, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 31, 2023 · Quality of Life and Care
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Potential for harm · E July 19, 2021
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 7, 2021 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315284 · certified since July 11, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.