Complete Care at Hamilton, LLC

56 Hamilton Avenue · Passaic, NJ · 07055 · 9737737070

120 certified beds For profit - Limited Liability company Chain: Complete Care

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

Cited under the freedom-from-abuse rule

Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 63
Serious harm & abuse 20% 88
Staffing 20% 73
Federal penalties 15% 59
Trend 10% 71
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day3.543.48 min · 4.1 strong
RN hours / resident-day0.640.55–0.75
Weekend hours / resident-day3.20≈ weekday level
Nursing turnover / year26%median 45%
Fines (3-yr window)2 · $25,313

Inspection citations (24 in the current record)

  • Potential for harm · D September 9, 2025

    Provide enough food/fluids to maintain a resident's health.

    Corrected November 3, 2025 · Quality of Life and Care

  • Potential for harm · D September 9, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected November 3, 2025 · Quality of Life and Care

  • Potential for harm · F September 9, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected November 3, 2025 · Nutrition and Dietary

  • Potential for harm · D September 9, 2025 · found via complaint

    Reasonably accommodate the needs and preferences of each resident.

    Corrected November 3, 2025 · Resident Rights

  • Potential for harm · D September 9, 2025 · found via complaint

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Corrected November 3, 2025 · Resident Rights

  • Potential for harm · D January 28, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected February 21, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Immediate jeopardy · J October 15, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected October 10, 2024 · Quality of Life and Care

  • Potential for harm · D June 27, 2024

    Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Corrected August 14, 2024 · Nursing and Physician Services

  • Actual harm · G January 30, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 21, 2024 · Quality of Life and Care

  • Potential for harm · D May 26, 2023

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected July 21, 2023 · Resident Rights

  • Potential for harm · D May 26, 2023

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected July 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 26, 2023

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected July 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E May 26, 2023

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected July 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 26, 2023

    Respond appropriately to all alleged violations.

    Corrected July 21, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E May 26, 2023

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected July 21, 2023 · Resident Rights

  • Potential for harm · E May 26, 2023

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected July 21, 2023 · Resident Rights

  • Potential for harm · D May 26, 2023

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected July 21, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 26, 2023

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected May 26, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 26, 2023

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected July 21, 2023 · Quality of Life and Care

  • Potential for harm · D May 26, 2023

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected July 21, 2023 · Quality of Life and Care

  • Potential for harm · E May 26, 2023

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected July 21, 2023 · Pharmacy Service

  • Potential for harm · F May 26, 2023

    Provide and implement an infection prevention and control program.

    Corrected July 21, 2023 · Infection Control

  • Potential for harm · F May 26, 2023

    Implement a program that monitors antibiotic use.

    Corrected July 21, 2023 · Infection Control

  • Potential for harm · E May 26, 2023

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected July 21, 2023 · Infection Control

Federal penalties

DateTypeAmount / length
October 15, 2024Fine$16,801
January 30, 2024Fine$8,512

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 315221 · certified since January 6, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.