Complete Care at Groton Regency
1145 Poquonnock Rd · Groton, CT · 06340 · 8604469960
162 certified beds For profit - Limited Liability company Chain: Complete Care
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.69 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.21 | ≈ weekday level |
| Nursing turnover / year | 41% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (21 in the current record)
-
Potential for harm · E January 29, 2026
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 11, 2026 · Resident Rights
-
Potential for harm · D January 29, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 11, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D January 29, 2026
Provide and implement an infection prevention and control program.
Corrected March 11, 2026 · Infection Control
-
Potential for harm · D January 29, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected March 11, 2026 · Infection Control
-
Potential for harm · D January 29, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 11, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
No harm found · B January 29, 2026
Ensure each resident receives an accurate assessment.
Corrected March 11, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D November 14, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 26, 2025 · Resident Rights
-
Potential for harm · D November 14, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected October 26, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D November 7, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 18, 2024 · Quality of Life and Care
-
Potential for harm · D November 7, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 16, 2024 · Quality of Life and Care
-
Potential for harm · D May 29, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D May 29, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 8, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E March 27, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 6, 2024 · Resident Rights
-
Potential for harm · E March 27, 2024
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 6, 2024 · Nursing and Physician Services
-
Potential for harm · E March 27, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 6, 2024 · Nutrition and Dietary
-
No harm found · B March 27, 2024
Assess the resident when there is a significant change in condition
Corrected May 6, 2024 · Resident Assessment and Care Planning
-
No harm found · B March 27, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 6, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E November 19, 2021
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 31, 2022 · Resident Rights
-
Potential for harm · E November 19, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 31, 2022 · Resident Assessment and Care Planning
-
Potential for harm · D November 19, 2021
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 31, 2022 · Quality of Life and Care
-
Potential for harm · D November 19, 2021
Provide enough food/fluids to maintain a resident's health.
Corrected January 31, 2022 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075270 · certified since July 26, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.