Community Care on Palm
4768 Palm Avenue · Riverside, CA · 92501 · 9516869001
51 certified beds For profit - Limited Liability company
Why this verdict
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.36 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 33% | median 45% |
| Fines (3-yr window) | 1 · $33,540 |
Inspection citations (44 in the current record)
-
Potential for harm · D April 16, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 15, 2026 · Resident Rights
-
Potential for harm · E April 16, 2026
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 15, 2026 · Resident Rights
-
Potential for harm · D April 16, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected May 15, 2026 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 16, 2026
Ensure each resident receives an accurate assessment.
Corrected May 15, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D April 16, 2026
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 15, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D April 16, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 15, 2026 · Pharmacy Service
-
Potential for harm · E April 16, 2026
Ensure medication error rates are not 5 percent or greater.
Corrected May 15, 2026 · Pharmacy Service
-
Potential for harm · F April 16, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2026 · Nutrition and Dietary
-
Potential for harm · D April 16, 2026
Provide and implement an infection prevention and control program.
Corrected May 15, 2026 · Infection Control
-
Potential for harm · D December 22, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 16, 2026 · Nutrition and Dietary
-
Potential for harm · D November 25, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 23, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D November 25, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 23, 2025 · Quality of Life and Care
-
Potential for harm · D April 11, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected April 29, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E April 11, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 29, 2025 · Pharmacy Service
-
Potential for harm · D April 11, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 29, 2025 · Pharmacy Service
-
Potential for harm · E April 11, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected April 29, 2025 · Nutrition and Dietary
-
Potential for harm · E April 11, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 29, 2025 · Nutrition and Dietary
-
Potential for harm · E April 11, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected April 29, 2025 · Nutrition and Dietary
-
Potential for harm · D April 11, 2025
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected April 29, 2025 · Nutrition and Dietary
-
Potential for harm · E April 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 29, 2025 · Nutrition and Dietary
-
Potential for harm · D November 5, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 25, 2024 · Quality of Life and Care
-
Potential for harm · D September 4, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G June 27, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Actual harm · G June 27, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 5, 2024 · Quality of Life and Care
-
Potential for harm · D April 24, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 9, 2024 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 28, 2023 | Fine | $33,540 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555711 · certified since September 6, 1997. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.