Colonial Health Services
702 W Dolf St · Colby, WI · 54421 · 7152232352
70 certified beds For profit - Corporation Chain: North Shore Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.67 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.90 | 0.55–0.75 |
| Weekend hours / resident-day | 3.26 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 1 · $34,140 |
Inspection citations (14 in the current record)
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Immediate jeopardy · J August 19, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected September 15, 2025 · Resident Rights
-
Immediate jeopardy · J August 19, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 15, 2025 · Quality of Life and Care
-
Potential for harm · D May 21, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 13, 2025 · Quality of Life and Care
-
Potential for harm · D May 21, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 13, 2025 · Pharmacy Service
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Potential for harm · D May 21, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 13, 2025 · Pharmacy Service
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Potential for harm · D May 21, 2025
Provide and implement an infection prevention and control program.
Corrected June 13, 2025 · Infection Control
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Potential for harm · D October 7, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 24, 2024 · Quality of Life and Care
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Potential for harm · D March 14, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 14, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 3, 2024 · Quality of Life and Care
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Potential for harm · D March 14, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 3, 2024 · Quality of Life and Care
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Potential for harm · D February 16, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 10, 2023 · Quality of Life and Care
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Potential for harm · D February 16, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected March 10, 2023 · Pharmacy Service
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Potential for harm · D February 16, 2023
Ensure that residents are free from significant medication errors.
Corrected March 10, 2023 · Pharmacy Service
-
Potential for harm · D February 16, 2023
Provide and implement an infection prevention and control program.
Corrected March 10, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 19, 2025 | Fine | $34,140 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525350 · certified since March 1, 1984. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.