Colfax General Ltc
615 Prospect Avenue · Springer, NM · 87747 · 5754833300
34 certified beds For profit - Partnership
Why this verdict
- 3 citations involved actual harm to residents.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Total nurse staffing below 3.0 hours per resident-day
2.43 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
87% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 2.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.94 | 0.55–0.75 |
| Weekend hours / resident-day | 2.07 | ≈ weekday level |
| Nursing turnover / year | 87% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Potential for harm · D April 23, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 15, 2025 · Resident Rights
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Potential for harm · E April 23, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · F April 23, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2025 · Nutrition and Dietary
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Potential for harm · D April 23, 2025 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected May 15, 2025 · Environmental
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Potential for harm · D January 30, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 3, 2025 · Resident Rights
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Potential for harm · F January 30, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 3, 2025 · Nutrition and Dietary
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Potential for harm · F January 30, 2025
Dispose of garbage and refuse properly.
Corrected February 3, 2025 · Nutrition and Dietary
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Potential for harm · D January 30, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 30, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F January 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 16, 2024 · Pharmacy Service
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Potential for harm · F January 19, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected February 16, 2024 · Nutrition and Dietary
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Potential for harm · F January 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 16, 2024 · Nutrition and Dietary
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Actual harm · H July 13, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 4, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · H July 13, 2023 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected August 4, 2023 · Quality of Life and Care
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Potential for harm · E July 13, 2023 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected August 4, 2023 · Resident Rights
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Potential for harm · D July 13, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 4, 2023 · Resident Rights
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Potential for harm · E July 13, 2023 · found via complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected August 4, 2023 · Resident Assessment and Care Planning
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Potential for harm · E July 13, 2023 · found via complaint
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Corrected August 4, 2023 · Nursing and Physician Services
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Actual harm · G February 28, 2023
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected April 21, 2023 · Quality of Life and Care
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Potential for harm · D February 28, 2023
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected April 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 21, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 28, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected April 21, 2023 · Pharmacy Service
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Potential for harm · E February 28, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 21, 2023 · Pharmacy Service
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Potential for harm · F February 28, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 21, 2023 · Nutrition and Dietary
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Potential for harm · E February 28, 2023
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected April 21, 2023 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 32E032 · certified since May 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.