Civita Care Center at Cheshire
745 Highland Avenue · Cheshire, CT · 06410 · 2032727285
120 certified beds For profit - Limited Liability company Chain: Civita Care Centers
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.57 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.55 | 0.55–0.75 |
| Weekend hours / resident-day | 3.32 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (51 in the current record)
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Potential for harm · D March 23, 2026 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected April 7, 2026 · Resident Rights
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Potential for harm · D March 23, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 7, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 20, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 30, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 15, 2025
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Corrected February 19, 2025 · Resident Rights
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Potential for harm · D January 15, 2025
Give residents a notice of rights, rules, services and charges.
Corrected February 19, 2025 · Resident Rights
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Potential for harm · D January 15, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected February 19, 2025 · Resident Rights
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Potential for harm · D January 15, 2025
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 19, 2025 · Resident Rights
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Potential for harm · D January 15, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected February 19, 2025 · Resident Assessment and Care Planning
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Potential for harm · D January 15, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected February 19, 2025 · Quality of Life and Care
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Potential for harm · D January 15, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 19, 2025 · Quality of Life and Care
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Potential for harm · D January 15, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected February 19, 2025 · Quality of Life and Care
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Potential for harm · D January 15, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected February 19, 2025 · Nutrition and Dietary
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Potential for harm · E January 15, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 19, 2025 · Nutrition and Dietary
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Potential for harm · D January 15, 2025
Provide and implement an infection prevention and control program.
Corrected February 19, 2025 · Infection Control
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Potential for harm · D January 15, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected February 19, 2025 · Infection Control
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Potential for harm · D January 15, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected February 19, 2025 · Infection Control
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Potential for harm · D January 15, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 19, 2025 · Resident Rights
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Potential for harm · D January 15, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 19, 2025 · Quality of Life and Care
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Potential for harm · D January 15, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 19, 2025 · Quality of Life and Care
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No harm found · B January 15, 2025
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected February 19, 2025 · Administration
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Potential for harm · D November 15, 2023 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected November 15, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G September 26, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 4, 2022 · Quality of Life and Care
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Potential for harm · D September 26, 2022
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected November 4, 2022 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 075222 · certified since February 20, 1973. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.