Citadel of Glenview,the
1700 East Lake Avenue · Glenview, IL · 60025 · 8477291300
135 certified beds For profit - Limited Liability company Chain: Citadel Healthcare
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.38 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 2.96 | ≈ weekday level |
| Nursing turnover / year | 24% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D July 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 1, 2025 · Resident Rights
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Potential for harm · D July 25, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected August 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 25, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected August 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected August 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 1, 2025 · Quality of Life and Care
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Potential for harm · E July 25, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 1, 2025 · Pharmacy Service
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Potential for harm · D July 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 1, 2025 · Pharmacy Service
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Potential for harm · D July 25, 2025
Provide and implement an infection prevention and control program.
Corrected August 1, 2025 · Infection Control
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Potential for harm · D July 25, 2025
Implement a program that monitors antibiotic use.
Corrected August 1, 2025 · Infection Control
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Potential for harm · D December 4, 2023 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 21, 2023 · Resident Rights
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Potential for harm · D December 4, 2023 · found via complaint
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected December 21, 2023 · Quality of Life and Care
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Potential for harm · D September 20, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 2, 2023 · Quality of Life and Care
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Potential for harm · D September 20, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected October 2, 2023 · Quality of Life and Care
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Potential for harm · D September 20, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 2, 2023 · Quality of Life and Care
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Potential for harm · D September 20, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected October 2, 2023 · Quality of Life and Care
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Potential for harm · D September 20, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 2, 2023 · Quality of Life and Care
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Potential for harm · D September 20, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 2, 2023 · Pharmacy Service
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Potential for harm · D September 20, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected October 2, 2023 · Pharmacy Service
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Potential for harm · D September 20, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 2, 2023 · Pharmacy Service
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Potential for harm · F September 20, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 2, 2023 · Nutrition and Dietary
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Potential for harm · E September 20, 2023
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected October 2, 2023 · Nutrition and Dietary
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Potential for harm · F September 20, 2023
Dispose of garbage and refuse properly.
Corrected October 2, 2023 · Nutrition and Dietary
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Potential for harm · D September 20, 2023 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 2, 2023 · Resident Rights
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145741 · certified since April 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.