Citadel at Saint Benedict
6930 West Touhy Avenue · Niles, IL · 60714 · 8476470003
99 certified beds For profit - Corporation Chain: Citadel Healthcare
Why this verdict
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.54 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.92 | 0.55–0.75 |
| Weekend hours / resident-day | 3.10 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | 2 · $64,531 |
Inspection citations (12 in the current record)
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Potential for harm · D May 29, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 18, 2025 · Quality of Life and Care
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Potential for harm · D May 29, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected June 18, 2025 · Pharmacy Service
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Potential for harm · F May 29, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 18, 2025 · Nutrition and Dietary
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Actual harm · G January 22, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 13, 2025 · Quality of Life and Care
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Potential for harm · D January 22, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 13, 2025 · Quality of Life and Care
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Potential for harm · D January 6, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 23, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 30, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G June 30, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 26, 2024 · Quality of Life and Care
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Actual harm · G May 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 10, 2024 · Quality of Life and Care
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Potential for harm · E May 16, 2024
Ensure medication error rates are not 5 percent or greater.
Corrected June 10, 2024 · Pharmacy Service
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Potential for harm · E May 16, 2024
Ensure that residents are free from significant medication errors.
Corrected June 10, 2024 · Pharmacy Service
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Potential for harm · D February 1, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 6, 2024 · Freedom from Abuse, Neglect, and Exploitation
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 6, 2025 | Fine | $29,660 |
| June 30, 2024 | Fine | $34,871 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145731 · certified since August 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.