Cherith Care Center at Willow Brook
100 Willow Brook Way, South · Delaware, OH · 43015 · 7403690048
34 certified beds Non profit - Church related Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 4.06 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · D May 28, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected June 15, 2025 · Resident Rights
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Potential for harm · D May 28, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 15, 2025 · Quality of Life and Care
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Potential for harm · D May 28, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 15, 2025 · Quality of Life and Care
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Potential for harm · D May 28, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 15, 2025 · Quality of Life and Care
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Potential for harm · F May 28, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected June 15, 2025 · Nursing and Physician Services
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Potential for harm · D May 28, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected June 15, 2025 · Pharmacy Service
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Potential for harm · D May 28, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 28, 2025
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected June 15, 2025 · Infection Control
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Potential for harm · D May 4, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 25, 2023 · Pharmacy Service
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Potential for harm · D May 4, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected May 25, 2023 · Pharmacy Service
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Potential for harm · D May 4, 2023
Ensure that residents are free from significant medication errors.
Corrected May 25, 2023 · Pharmacy Service
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Potential for harm · F May 4, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 25, 2023 · Nutrition and Dietary
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Potential for harm · D October 17, 2019
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 1, 2019 · Resident Rights
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Potential for harm · D October 17, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected December 1, 2019 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 366246 · certified since August 1, 2002. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.