Chautauqua Guest Home #2

602 Eleventh Street · Charles City, IA · 50616 · 6412282353

53 certified beds For profit - Corporation

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 72
Serious harm & abuse 20% 94
Staffing 20% 85
Federal penalties 15% 100
Trend 10% 60
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 3 of 5

Total nurse hours / resident-day4.273.48 min · 4.1 strong
RN hours / resident-day0.880.55–0.75
Weekend hours / resident-day3.97≈ weekday level
Nursing turnover / year36%median 45%
Fines (3-yr window)none

Inspection citations (2 in the current record)

  • Actual harm · G September 18, 2025 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected October 8, 2025 · Quality of Life and Care

  • Potential for harm · E September 18, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected October 15, 2025 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 165019 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.