Charming Lakes Rehab
2020 W Lake Parker Dr · Lakeland, FL · 33805 · 8636827580
120 certified beds For profit - Limited Liability company Chain: Excelsior Care Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$77,880 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
68% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.53 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.52 | 0.55–0.75 |
| Weekend hours / resident-day | 3.37 | ≈ weekday level |
| Nursing turnover / year | 68% | median 45% |
| Fines (3-yr window) | 1 · $77,880 |
Inspection citations (37 in the current record)
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Actual harm · G August 21, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 14, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 14, 2025 · Resident Rights
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Potential for harm · D August 21, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected September 14, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected September 14, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 14, 2025 · Quality of Life and Care
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Potential for harm · D August 21, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 14, 2025 · Pharmacy Service
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Potential for harm · D August 21, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected September 14, 2025 · Pharmacy Service
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Potential for harm · D August 21, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected September 14, 2025 · Pharmacy Service
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Potential for harm · D August 21, 2025
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected September 14, 2025 · Nutrition and Dietary
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Potential for harm · D August 21, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 14, 2025 · Nutrition and Dietary
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No harm found · C August 21, 2025
Dispose of garbage and refuse properly.
Corrected September 14, 2025 · Nutrition and Dietary
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Potential for harm · F August 7, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 7, 2025 · Infection Control
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Immediate jeopardy · K July 27, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 5, 2023 · Quality of Life and Care
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Immediate jeopardy · K July 27, 2023 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected September 5, 2023 · Nursing and Physician Services
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Potential for harm · D July 27, 2023 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 5, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 25, 2023
Honor the resident's right to manage his or her financial affairs.
Corrected June 24, 2023 · Resident Rights
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Potential for harm · E May 25, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 24, 2023 · Resident Rights
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Potential for harm · E May 25, 2023
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected June 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 25, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 24, 2023 · Quality of Life and Care
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Potential for harm · D May 25, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected September 5, 2023 · Quality of Life and Care
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Potential for harm · D May 25, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected June 24, 2023 · Quality of Life and Care
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Potential for harm · D May 25, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected June 24, 2023 · Pharmacy Service
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Potential for harm · D May 25, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected June 24, 2023 · Pharmacy Service
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Potential for harm · D May 25, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 25, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected September 5, 2023 · Administration
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 7, 2025 | Fine | $77,880 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 105693 · certified since May 14, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.