Charlotte Hall Veterans Home
29449 Charlotte Hall Road · Charlotte Hall, MD · 20622 · 3018848171
286 certified beds For profit - Limited Liability company
Why this verdict
- 3 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$66,671 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.39 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.70 | 0.55–0.75 |
| Weekend hours / resident-day | 3.72 | ≈ weekday level |
| Nursing turnover / year | 18% | median 45% |
| Fines (3-yr window) | 1 · $66,671 |
Inspection citations (33 in the current record)
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Potential for harm · D July 25, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 1, 2025 · Resident Rights
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Potential for harm · E July 25, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected October 1, 2025 · Resident Rights
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Potential for harm · D July 25, 2025
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected October 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected October 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 25, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected October 1, 2025 · Quality of Life and Care
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Potential for harm · D July 25, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 1, 2025 · Pharmacy Service
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Potential for harm · E July 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 1, 2025 · Nutrition and Dietary
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Potential for harm · D July 25, 2025
Provide and implement an infection prevention and control program.
Corrected October 1, 2025 · Infection Control
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Actual harm · G April 4, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 16, 2025 · Quality of Life and Care
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Potential for harm · D April 4, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected May 16, 2025 · Resident Rights
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Potential for harm · E April 4, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 16, 2025 · Resident Rights
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Immediate jeopardy · J August 15, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 10, 2022 · Pharmacy Service
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Actual harm · G August 15, 2022
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 10, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 15, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected October 10, 2022 · Resident Rights
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Potential for harm · D August 15, 2022
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected October 10, 2022 · Resident Rights
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Potential for harm · D August 15, 2022
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected October 10, 2022 · Resident Rights
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Potential for harm · E August 15, 2022
Respond appropriately to all alleged violations.
Corrected October 10, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 15, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 10, 2022 · Quality of Life and Care
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Potential for harm · E August 15, 2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected October 10, 2022 · Nursing and Physician Services
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Potential for harm · D August 15, 2022
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Corrected October 10, 2022 · Nursing and Physician Services
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Potential for harm · D August 15, 2022
Ensure that residents are free from significant medication errors.
Corrected October 10, 2022 · Pharmacy Service
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Potential for harm · D August 15, 2022
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected October 10, 2022 · Nutrition and Dietary
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Potential for harm · D August 15, 2022
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected October 10, 2022 · Nutrition and Dietary
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Potential for harm · D August 15, 2022
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected October 10, 2022 · Environmental
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Immediate jeopardy · J December 4, 2018
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 20, 2018 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| April 4, 2025 | Fine | $66,671 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215161 · certified since March 17, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.