Charles T Sitrin Health Care Center Inc
2050 Tilden Ave · New Hartford, NY · 13413 · 3157973114
188 certified beds Non profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$171,860 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.62 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.36 | 0.55–0.75 |
| Weekend hours / resident-day | 4.14 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | 1 · $171,860 |
Inspection citations (28 in the current record)
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Potential for harm · D May 28, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 27, 2025 · Quality of Life and Care
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Potential for harm · D May 28, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 27, 2025 · Quality of Life and Care
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Immediate jeopardy · J February 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J February 12, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 19, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 19, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 18, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 19, 2024
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected January 18, 2025 · Quality of Life and Care
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Potential for harm · D November 19, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 18, 2025 · Pharmacy Service
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Potential for harm · D November 19, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 18, 2025 · Pharmacy Service
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Potential for harm · E November 19, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected January 18, 2025 · Nutrition and Dietary
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Potential for harm · E November 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 18, 2025 · Nutrition and Dietary
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Potential for harm · D November 19, 2024
Provide and implement an infection prevention and control program.
Corrected January 18, 2025 · Infection Control
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Potential for harm · D November 19, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected January 18, 2025 · Environmental
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Potential for harm · D November 19, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected January 18, 2025 · Resident Rights
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Potential for harm · D November 19, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected January 18, 2025 · Quality of Life and Care
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No harm found · B November 19, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 18, 2025 · Resident Rights
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Potential for harm · E June 5, 2024 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected August 2, 2024 · Environmental
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Potential for harm · D February 1, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 29, 2024 · Quality of Life and Care
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Immediate jeopardy · J January 31, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 31, 2023 · Quality of Life and Care
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Potential for harm · E January 31, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 31, 2023 · Resident Rights
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Potential for harm · D January 31, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 31, 2023 · Quality of Life and Care
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Potential for harm · D January 31, 2023
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected March 31, 2023 · Nutrition and Dietary
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Potential for harm · E January 31, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 31, 2023 · Nutrition and Dietary
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Potential for harm · D January 29, 2020
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 27, 2020 · Resident Rights
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Potential for harm · D January 29, 2020
Provide activities to meet all resident's needs.
Corrected March 27, 2020 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 12, 2025 | Fine | $171,860 |
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335475 · certified since December 1, 1975. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.