Chapman Care Center

12232 Chapman Ave · Garden Grove, CA · 92840 · 7149715517

99 certified beds For profit - Limited Liability company Chain: The Mandelbaum Family

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

The composite number cleared 81 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

Get the Safety Report

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 52
Serious harm & abuse 20% 100
Staffing 20% 91
Federal penalties 15% 100
Trend 10% 75
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day6.183.48 min · 4.1 strong
RN hours / resident-day0.750.55–0.75
Weekend hours / resident-day5.55≈ weekday level
Nursing turnover / year28%median 45%
Fines (3-yr window)none

Inspection citations (58 in the current record)

  • Potential for harm · D January 21, 2026

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Corrected February 13, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 21, 2026

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected February 13, 2026 · Resident Assessment and Care Planning

  • Potential for harm · D January 21, 2026

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 13, 2026 · Quality of Life and Care

  • Potential for harm · D January 21, 2026

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected February 13, 2026 · Quality of Life and Care

  • Potential for harm · D January 21, 2026

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 13, 2026 · Quality of Life and Care

  • Potential for harm · D January 21, 2026

    Ensure medication error rates are not 5 percent or greater.

    Corrected February 13, 2026 · Pharmacy Service

  • Potential for harm · D January 21, 2026

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected February 13, 2026 · Pharmacy Service

  • Potential for harm · E January 21, 2026

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 13, 2026 · Nutrition and Dietary

  • Potential for harm · D January 21, 2026

    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Corrected February 13, 2026 · Administration

  • Potential for harm · E January 21, 2026

    Provide and implement an infection prevention and control program.

    Corrected February 13, 2026 · Infection Control

  • No harm found · B January 21, 2026

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected February 13, 2026 · Resident Rights

  • No harm found · B January 21, 2026

    Keep residents' personal and medical records private and confidential.

    Corrected February 13, 2026 · Resident Rights

  • No harm found · B January 21, 2026

    Ensure each resident receives an accurate assessment.

    Corrected February 13, 2026 · Resident Assessment and Care Planning

  • No harm found · B January 21, 2026

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected February 13, 2026 · Resident Assessment and Care Planning

  • No harm found · B January 21, 2026

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected February 13, 2026 · Resident Assessment and Care Planning

  • No harm found · B January 21, 2026

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 13, 2026 · Quality of Life and Care

  • No harm found · B January 21, 2026

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Corrected February 13, 2026 · Nursing and Physician Services

  • No harm found · B January 21, 2026

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected February 13, 2026 · Pharmacy Service

  • No harm found · B January 21, 2026

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected February 13, 2026 · Resident Assessment and Care Planning

  • No harm found · B January 21, 2026

    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

    Corrected February 13, 2026 · Administration

  • No harm found · B January 21, 2026

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Corrected February 13, 2026 · Administration

  • Potential for harm · D July 8, 2025 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected July 25, 2025 · Infection Control

  • No harm found · B July 8, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D December 6, 2024

    Allow residents to self-administer drugs if determined clinically appropriate.

    Corrected January 3, 2025 · Resident Rights

  • Potential for harm · D December 6, 2024

    Reasonably accommodate the needs and preferences of each resident.

    Corrected January 3, 2025 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055816 · certified since September 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.