Center at Arrowhead, LLC
7201 W Camino San Xavier Ave · Glendale, AZ · 85308 · 6237736100
96 certified beds For profit - Corporation Chain: Veritas Management Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
68% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.70 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.57 | 0.55–0.75 |
| Weekend hours / resident-day | 4.24 | ≈ weekday level |
| Nursing turnover / year | 68% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · D May 2, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 7, 2025 · Quality of Life and Care
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Potential for harm · D May 2, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 7, 2025 · Quality of Life and Care
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Potential for harm · D May 2, 2025
Post nurse staffing information every day.
Corrected July 7, 2025 · Nursing and Physician Services
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Potential for harm · E May 2, 2025
Provide and implement an infection prevention and control program.
Corrected July 7, 2025 · Infection Control
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Potential for harm · E May 2, 2025
Implement a program that monitors antibiotic use.
Corrected July 7, 2025 · Infection Control
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Potential for harm · D February 15, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 15, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 1, 2024 · Resident Assessment and Care Planning
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Potential for harm · D September 20, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 18, 2023 · Quality of Life and Care
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Potential for harm · D November 10, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected December 30, 2022 · Quality of Life and Care
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Potential for harm · D November 10, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected December 30, 2022 · Quality of Life and Care
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Potential for harm · D November 10, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected December 30, 2022 · Quality of Life and Care
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Potential for harm · D November 10, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 30, 2022 · Quality of Life and Care
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Potential for harm · D November 10, 2022
Report COVID19 data to residents and families.
Corrected December 30, 2022 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035289 · certified since October 14, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.