Catered Manor Care Center

4010 N Virginia Rd. · Long Beach, CA · 90807 · 4804363600

83 certified beds For profit - Limited Liability company Chain: Covenant Care

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Federal penalties on record: $30,563 in fines in the last 24 months.
  • 3 citations involved actual harm to residents.
  • Inspection results have improved across recent cycles.

The complete Safety Report — $19

Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.

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Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 36
Serious harm & abuse 20% 82
Staffing 20% 67
Federal penalties 15% 27
Trend 10% 82
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.273.48 min · 4.1 strong
RN hours / resident-day0.320.55–0.75
Weekend hours / resident-day3.65≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)4 · $98,005

Inspection citations (59 in the current record)

  • Potential for harm · D August 6, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected August 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D August 6, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 25, 2025 · Quality of Life and Care

  • Actual harm · G July 3, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 23, 2025 · Quality of Life and Care

  • Potential for harm · D July 3, 2025 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected July 23, 2025 · Resident Rights

  • Potential for harm · D July 3, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D July 3, 2025 · found via complaint

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected July 23, 2025 · Pharmacy Service

  • Potential for harm · D July 3, 2025 · found via complaint

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected July 23, 2025 · Pharmacy Service

  • Actual harm · G May 27, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected June 17, 2025 · Quality of Life and Care

  • Potential for harm · D May 27, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 17, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D May 1, 2025 · found via complaint

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Corrected May 13, 2025 · Resident Rights

  • Potential for harm · D May 1, 2025 · found via complaint

    Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Corrected May 13, 2025 · Resident Rights

  • Potential for harm · D May 1, 2025 · found via complaint

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 13, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 11, 2025

    Ensure each resident receives an accurate assessment.

    Corrected May 12, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 11, 2025

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected May 12, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 11, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 12, 2025 · Quality of Life and Care

  • Potential for harm · D April 11, 2025

    Assist a resident in gaining access to vision and hearing services.

    Corrected May 12, 2025 · Quality of Life and Care

  • Potential for harm · D April 11, 2025

    Provide appropriate foot care.

    Corrected May 12, 2025 · Quality of Life and Care

  • Potential for harm · D April 11, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected May 12, 2025 · Quality of Life and Care

  • Potential for harm · D April 11, 2025

    Observe each nurse aide's job performance and give regular training.

    Corrected May 12, 2025 · Nursing and Physician Services

  • Potential for harm · E April 11, 2025

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    Corrected May 12, 2025 · Nutrition and Dietary

  • Potential for harm · E April 11, 2025

    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Corrected May 12, 2025 · Nutrition and Dietary

  • Potential for harm · D April 11, 2025

    Implement a program that monitors antibiotic use.

    Corrected May 12, 2025 · Infection Control

  • Potential for harm · E January 24, 2025 · found via complaint

    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

    Corrected January 24, 2025 · Infection Control

  • Actual harm · G July 1, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected July 31, 2024 · Quality of Life and Care

  • Potential for harm · D April 15, 2024

    Ensure that residents are fully informed and understand their health status, care and treatments.

    Corrected May 15, 2024 · Resident Rights

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
July 3, 2025Fine$21,453
May 27, 2025Fine$9,110
July 1, 2024Fine$47,260
August 2, 2023Fine$20,182

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056150 · certified since January 7, 1970. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.