Casa De Oro Center
1005 Lujan Hill Road · Las Cruces, NM · 88005 · 5755234573
158 certified beds For profit - Corporation Chain: Genesis Healthcare
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $68,554 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
2 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$68,554 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.43 | 0.55–0.75 |
| Weekend hours / resident-day | 3.00 | ≈ weekday level |
| Nursing turnover / year | 57% | median 45% |
| Fines (3-yr window) | 2 · $68,554 |
Inspection citations (97 in the current record)
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Potential for harm · D April 9, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 1, 2026 · Pharmacy Service
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Potential for harm · D April 9, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E February 5, 2026
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 18, 2026 · Resident Rights
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Potential for harm · D February 5, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Corrected March 18, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 5, 2026
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected March 18, 2026 · Resident Rights
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Potential for harm · E February 5, 2026
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 18, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 5, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 18, 2026 · Quality of Life and Care
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Potential for harm · D February 5, 2026
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 18, 2026 · Quality of Life and Care
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Potential for harm · D February 5, 2026
Provide appropriate foot care.
Corrected March 18, 2026 · Quality of Life and Care
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Potential for harm · D February 5, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected March 18, 2026 · Pharmacy Service
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Potential for harm · E February 5, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 18, 2026 · Pharmacy Service
-
Potential for harm · E February 5, 2026
Provide or obtain dental services for each resident.
Corrected March 18, 2026 · Quality of Life and Care
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Potential for harm · F February 5, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 18, 2026 · Nutrition and Dietary
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Potential for harm · D February 5, 2026
Provide and implement an infection prevention and control program.
Corrected March 18, 2026 · Infection Control
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Potential for harm · E February 5, 2026 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected March 18, 2026 · Resident Assessment and Care Planning
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Potential for harm · E August 21, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 21, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 21, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 10, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E August 21, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 1, 2025 · Pharmacy Service
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Potential for harm · E August 21, 2025 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected December 10, 2025 · Pharmacy Service
-
Potential for harm · E August 21, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected December 10, 2025 · Resident Assessment and Care Planning
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Immediate jeopardy · K May 13, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 10, 2025 · Quality of Life and Care
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Potential for harm · D May 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E May 13, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 10, 2025 · Pharmacy Service
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Potential for harm · D March 3, 2025 · found via complaint
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 11, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 13, 2025 | Fine | $34,515 |
| May 13, 2025 | Payment Denial | 28 days |
| October 28, 2024 | Fine | $34,039 |
| October 28, 2024 | Payment Denial | 6 days |
| November 20, 2023 | Payment Denial | 35 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 325047 · certified since May 18, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.