Carver Living Center
303 East Carver Street · Durham, NC · 27704 · 9194713558
232 certified beds For profit - Limited Liability company Chain: Cch Healthcare
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (2 citations).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $45,711 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
3 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.46 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.47 | 0.55–0.75 |
| Weekend hours / resident-day | 3.07 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 4 · $128,554 |
Inspection citations (49 in the current record)
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Immediate jeopardy · J May 22, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 5, 2025 · Infection Control
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Potential for harm · D May 22, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 5, 2025 · Resident Rights
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Potential for harm · D May 22, 2025 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected June 5, 2025 · Resident Rights
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Potential for harm · D May 22, 2025 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected June 5, 2025 · Resident Rights
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Potential for harm · D May 22, 2025 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected June 5, 2025 · Nursing and Physician Services
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Potential for harm · D May 22, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 5, 2025 · Pharmacy Service
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Immediate jeopardy · J April 11, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 6, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · J February 7, 2025
Provide and implement an infection prevention and control program.
Corrected March 4, 2025 · Infection Control
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Immediate jeopardy · J February 7, 2025 · found via complaint
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 4, 2025 · Nursing and Physician Services
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Potential for harm · D February 7, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected March 4, 2025 · Resident Rights
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Potential for harm · D February 7, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected March 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected March 4, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 4, 2025 · Quality of Life and Care
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Potential for harm · E February 7, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 4, 2025 · Pharmacy Service
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Potential for harm · E February 7, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 21, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 7, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected March 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 4, 2025 · Quality of Life and Care
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Potential for harm · D February 7, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected March 4, 2025 · Pharmacy Service
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Potential for harm · D February 7, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected March 4, 2025 · Resident Assessment and Care Planning
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No harm found · B February 7, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 4, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 1, 2024 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected May 22, 2024 · Resident Assessment and Care Planning
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Potential for harm · E May 1, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 22, 2024 · Quality of Life and Care
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Potential for harm · D May 1, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 22, 2024 · Quality of Life and Care
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Potential for harm · D December 1, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 5, 2023 · Resident Rights
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Potential for harm · E December 1, 2023
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected December 5, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 22, 2025 | Fine | $13,855 |
| April 11, 2025 | Fine | $14,511 |
| February 7, 2025 | Fine | $17,345 |
| September 28, 2023 | Fine | $82,843 |
| September 28, 2023 | Payment Denial | 38 days |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 345434 · certified since April 12, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.