Carrollton Crossing of Journey LLC
2327 North Highway 27 · Carrollton, GA · 30117 · 7708344404
159 certified beds For profit - Corporation Chain: Cypress Skilled Nursing
Why this verdict
- Carries CMS’s abuse warning icon.
- Staffing levels are well below research benchmarks for safe care.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.28 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Total nurse staffing below 3.0 hours per resident-day
2.09 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
100% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 2 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 2.09 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.28 | 0.55–0.75 |
| Weekend hours / resident-day | 1.68 | ≈ weekday level |
| Nursing turnover / year | 100% | median 45% |
| Fines (3-yr window) | 1 · $3,728 |
Inspection citations (28 in the current record)
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Potential for harm · D April 9, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 26, 2026 · Quality of Life and Care
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Potential for harm · D April 9, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 26, 2026 · Resident Rights
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Potential for harm · D April 9, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 26, 2026 · Quality of Life and Care
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Potential for harm · D April 9, 2026 · found via complaint
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected May 26, 2026 · Quality of Life and Care
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Potential for harm · D April 9, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 26, 2026 · Quality of Life and Care
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Potential for harm · D April 9, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected May 26, 2026 · Pharmacy Service
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Potential for harm · F April 9, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 26, 2026 · Nutrition and Dietary
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Potential for harm · D April 9, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 26, 2026 · Infection Control
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Potential for harm · D September 9, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 24, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G March 20, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D March 20, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 13, 2025 · Resident Rights
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Potential for harm · D March 20, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 13, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 13, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected June 13, 2025 · Quality of Life and Care
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Potential for harm · D March 20, 2025 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 13, 2025 · Pharmacy Service
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Potential for harm · D March 20, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected June 13, 2025 · Pharmacy Service
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Potential for harm · D March 20, 2025 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected June 13, 2025 · Nutrition and Dietary
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Potential for harm · E March 20, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 13, 2025 · Nutrition and Dietary
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Potential for harm · D March 20, 2025 · found via complaint
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected June 13, 2025 · Nutrition and Dietary
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Potential for harm · F March 20, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 13, 2025 · Nutrition and Dietary
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Potential for harm · F March 20, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 13, 2025 · Infection Control
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Potential for harm · D December 7, 2023
Honor the resident's right to manage his or her financial affairs.
Corrected January 21, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 7, 2023 | Fine | $3,728 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 115368 · certified since May 4, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.